Google Apps administrators can now point Google's Web analytics tools at their systems and gain detailed insight into how users are working with Google Docs and Google Sites, according to a company blog post Monday.
"Want to see how many employees checked out your company's new travel policy? Curious if your European sales team is taking advantage of the same resources as your US team? Because you can slice and dice usage information for content by hour, day, week, month, user location, browser type and more, answering these kinds of questions is easy," wrote Nick Cooper, a Google Apps engineer.
Google has made it easy for administrators of Google Apps Premier and Education Edition to invoke the new capabilities from their control panels, according to Cooper: "Just go to the 'Advanced Tools' tab, click 'Setup Google Analytics' and enter the profile ID number from your Google Analytics account to begin collecting usage data."
The announcement drew mixed reactions from Google Apps users on Tuesday.
Tom Kelly, CIO and chief financial officer of 2nd Wind Exercise Equipment, a retail chain based in Eden Prairie, Minnesota, said the company has already been using the analytics for some time, because it often serves as a beta tester on new Apps features.
The analytics have helped the company drive Apps adoption by tracking which employees are logging in and which are not, according to Kelly. 2nd Wind has 300 Google Apps users.
"Those that are not, we reach out to and find out why and help them get into the system," he said via e-mail. "It also serves another purpose in that we are a [software as a service]-based company and there is a direct correlation between employees not logging into Apps and the other SaaS offerings we use to run the company."
But Darryl Shippy, vice president of technology at TruckMovers in Kansas City, Missouri, said the service would be only "marginally helpful" even if it was available to companies like his, where about 40 people are using the free version of Google Apps.
"I don't see it as a big benefit," he said. "All of our employees have to use Gmail, Google Docs, et cetera, to simply get their jobs done. I, personally, wouldn't gain much by seeing statistics on how much traffic they are doing with Google Apps."
Latest on Web Analytics
- Google adds analytics for Apps admins
- Hot search terms: Joe the plumber, 'lipness test'
- Palin piques the blogosphere
- US Election: What's in a domain name
- Friending Obama
- Can the Web predict the next president?
- Opera to Web developers: Come to MAMA
- Google will appeal German copyright decisions
- Google in curious alliance with click-fraud detection firm
- Yahoo investor: Sell company to Microsoft for $22 a share
Digital Marketing Essentials
- IDC: US Internet ad spending to boom
- Motrin maker feels pain from social media backlash
- Sensis’s Yellow finds home on Google Maps
- Elastic stretches campaign management to Web 2.0
- Marketers unlikely to increase spending
- Beyond Phelps: The Olympics' big high-tech winners
- Why Web design is an IT-marketing tug-of-war
- Life after page views: Web analytics 2.0
- What is SEO?
TechWorld Jobs (beta)
Whitepapers
TechWorld Blogs
-

TalkingTech
The view from the top of IT with TechWorld Editor Rodney Gedda
-

Entrenched
Cooking up better code, IDG's developers reveal some of their secrets
-

Broadband Voice
Darren Pauli digs in from the front line of Australia's broadband battleground
Recent blog posts
- Telstra kicked out of NBN process
- Linux on the iPhone won’t change the world - yet
- A Novell approach to business
- An open storage stack? I like the sound of that
- The mobile clone wars: fighting for a better phone experience
- Stopping the "Clean Feed"
- Identifying web platforms
- Clean Feed ‘not technically possible’
- No Clean Feed - well duh!
- Conroy's content cops still on the cards
Recent comments
- BUY HTC TOUCH MAX 4G AT $260USD, TOUCH G1 AT $250USD,TOUCH HD
1 day 22 hours ago - GrIDsure & Mike Bond's 'old' criticism
3 days 37 min ago - Ah, the joys of being a digital nomad!
4 days 6 hours ago - Thanks
4 days 8 hours ago - re hope cottage
4 days 14 hours ago - Best CRM I have found
1 week 2 days ago - milbarn
1 week 6 days ago - milbarn
1 week 6 days ago - Compare Usenet Providers
2 weeks 4 hours ago - BUY Nokia N85 AT $240USD, HTC TOUCH PRO AT $230USD, APPLE IPHON
2 weeks 5 days ago - BUY APPLE IPHONE 3G SERIES AT $220USD, 8GB GOLD AT $200USD
2 weeks 5 days ago - BUY HTC TOUCH 3G AT $260USD, TOUCH G1 AT $250USD,TOUCH HD AT $
2 weeks 5 days ago - BUY BLACKBERRY STORM 9500 AT $260USD,BLACKBERRY BOLD 9000 AT $
2 weeks 5 days ago - Re:
2 weeks 6 days ago - Lto-4 Tape
4 weeks 6 days ago - Clarifaction of article
6 weeks 1 day ago - COBOL - Safe Bet
6 weeks 1 day ago - The most effective recycling method is to reuse!
6 weeks 1 day ago - Reduce, Reuse and Recycle!
6 weeks 1 day ago - SOFTWARE
6 weeks 2 days ago







