Improving business processes is the number one priority of CIOs, according to analyst firm Gartner.
Although chief information officers are in the "worst recession of their working lives", cost reductions come second, according to Gartner research vice president Michele Cantara.
Speaking at Gartner's annual Business Process Management Summit in London, Cantara said cost reduction has moved from fifth to second place on the list of CIO priorities, but improving business process management (BPM) has retained its spot as number one priority for four years running.
"When we surveyed CIOs last year, improving business processes was number one in terms of their priorities. It's been number one since 2006 and it's still number one in 2009," said Cantara.
But the business environment has changed, and executives need to learn to adapt or risk losing their jobs, said Gartner vice president and research fellow Mark Raskino.
"When CEOs are at the most risk of losing their jobs is when they don't adapt fast enough," said Raskino. CEOs will look to restructure in the current economic climate, and that in turn will make BPM even more important.
Gartner analysts said 'restructuring' will be the CEO keyword in 2009.
"Make sure you are attentive to this single word whenever it is used. Your CEO is likely talking about business model restructuring, not just process redesign. But changes in the business model will drive massive changes to business processes," said Cantara.
"We're in year one of the recovery. Recovery will take a few years. Thus you must do BPM -- apply BPM practices -- more than just gain the necessary competencies. It is 'all hands on deck' now. Do make changes. Later, you'll have to invest time and energy into increasing your competencies. But 2009 must be a year of action," Cantara told business and IT leaders gathered in London.
Despite cost cutting measures within firms, executives will cushion IT budgets from the worst effects of the downturn, and IT will be one of the most resilient investment areas.
The analyst group polled 150 US and UK CEOs and senior executives in December 2008, and found that IT was one of the categories in which most business executives wished to invest substantially, following product enhancement. This means, that while IT budgets will be flat, there will be more money in IT compared to the rest of the business.
However, CIOs will still need to exercise caution when pitching for BPM projects. Gartner warned CIOs to avoid hunting "cool and sexy" projects, but instead "go back to basics".
"Tactical, boring projects won't kill you. It's like going on a diet after Christmas, you will look good for it," said Raskino.
Latest on BPM
- New guide pushes IT governance to SMEs
- Metastorm brings workflow modeling to the cloud
- Oracle socializes business process management
- Wesfarmers insurance modernises with private cloud
- Uni college ups grade with open source CMS project
- Visio 2010 ups systems, Sharepoint integration
- SOA Grows Up -- and Out
- Software AG opens BPM social networking beta test
- Salesforce.com unveils business process tools
- Progress scoops up BPM vendor Savvion
IT Services Essentials
- After the Open, Tennis Australia CIO shoots for winning IT
- Gartner: Top 30 offshore locations for 2008
- HP integrates EDS into technology operations
- IBM Q3 revenue rises, but signs of downturn loom
- HP chief Hurd fields questions about EDS buy
- IBM to open services centre in Ballarat
- The 5 quickest returns on your green investment
- HP buys EDS for US$13.9 billion
- Fujitsu taps hydrogen power to fuel energy savings
- Data center mushrooming? Why not get rid of it?
- Technical Architect10/09/2010
Other
I.T. & T
My client is looking for a Technical Architect to oversee implementation projects to make sure client expectations are met. - SAP BI Configurer - 12 Months Contract10/09/2010
Other
I.T. & T
SAP BI Configurer - 12 Months Contract - Front Office - Calypso - Market Risk10/09/2010
Other
I.T. & T
Front Office - Calypso - Market Risk - Visual C++/GUI DEVELOPER - GLOBAL PROP TRADER - SYDNEY10/09/2010
Other
I.T. & T
Visual C++/GUI DEVELOPER - GLOBAL PROP TRADER - SYDNEY - Service Delivery Manager/Project Manager - Melbourne10/09/2010
Other
I.T. & T
Service Delivery Manager/Project Manager - Melbourne - CUSTOMER SUPPORT CONSULTANT -$25 P/HR + SA10/09/2010
Other
I.T. & T
CUSTOMER SUPPORT CONSULTANT -$25 P/HR + SA - Training and Development Officer10/09/2010
Other
I.T. & T
Training and Development Officer
TechWorld Blogs
Recent blog posts
- Let’s get back to broadband basics
- Data trumps speed in broadband battleground
- Windows Phone 7: how big can it get?
- NBN gets a turn at political football
- Internet filter gets caught up in politics
- TechWorld Forums goes live
- Selective sourcing the hybrid of cloud services
- Social networks catch more business attention
- RIP Kin
- Telstra’s copper and NBN’s fibre: will the two ends meet?
Recent comments
- Guys,
Create powerful apps
27 min 7 sec ago - What Platform ?
3 hours 31 min ago - Tips on finding a webhost
8 hours 16 min ago - If we're going to spend all
1 day 22 min ago - GetOnWithIt
1 day 3 hours ago - waste
1 day 4 hours ago - How do you remove it
1 day 23 hours ago - Can't compose, forward or reply to emails with new yahoo mail fo
2 days 8 hours ago - Awesome
2 days 11 hours ago - This is great news, AMD just
2 days 15 hours ago - Same kind of call...
3 days 23 hours ago - windows scam
3 days 23 hours ago - Ease..
4 days 7 hours ago - Bandwidth vs Speed . . . . . . They are the same thing
4 days 7 hours ago - I have plenty of referrals left
4 days 9 hours ago - Plagiarism
5 days 5 hours ago - Event veiw scam
5 days 12 hours ago - how wide a range does this system tracks.
5 days 20 hours ago - Quality of journalism
5 days 22 hours ago - Nice post on SEO. SEO helps
6 days 2 hours ago










Comments
Post new comment