AGL hit by IT systems outage

Twitter isn’t the only company with IT woes; customer systems at energy provider, AGL, are also offline.

AGL’s call centre has been unable to access customer account details due to a company-wide system failure and customers are being told to call back at another time.

“Due to circumstances beyond our control, we are currently experiencing long than normal wait times,” a recorded message telephone message tells callers.

AGL was unable to immediately comment on the outage, but it is believed to be a data centre issue.

The provider was recently named as part of the winning consortium for the Smart Grid Smart City project.

• Bookmark this page
• Share this article
  •  
  • facebook
  • slashdot
  • digg
  • Reddit
  • stumbleupon
  • linkedin
  • twitter
• Got more on this story? Email TechWorld
• Follow TechWorld on twitter

• Share
  Share this article

  •  google+
  • facebookfacebook
  • slashdotslashdot
  • diggdigg
  • RedditReddit
  • stumbleuponstumbleupon
  • linkedinlinkedin
  • twittertwitter
• print
• email
• Bookmark