Telstra offers better value BigPond broadband

Up to four times more data allowance

Australia's largest ISP, Telstra BigPond, has reduced the pricing of its consumer broadband services in the wake of increasing competition.

BigPond Turbo plans now begin at $9.95 per month and Elite plans begin at $19.95.

Turbo is classified as ADSL up to 1500kbps or cable up to 8Mbps and Elite speeds are 20Mbps ADSL2+, 8Mbps ADSL or cable up to 30Mbps.

At the high end of the scale, the BigPond Elite 50GB Liberty plan is now $49.95 per month and the BigPond Elite 200GB Liberty plan is $69.95 per month.

The changes effectively halve the cost of the most expensive plans and existing customers on comparable plans will automatically receive the new pricing from July 25, 2010.

All of the new plans are 24 month contracts and require customers to be part of the 'BigPond Multiple Product Benefit' which involves eligibility for the $10 'BigPond Member Benefit' and have one other eligible service on the same bill, with a combined monthly access fee of at least $89.

All plans have no peak or off-peak data restrictions and customers can move plans for free once per month or billing cycle and a reduction of 12 plans to four is aimed at simplifying the range of services.

If the download quota is reached there are no additional usage charges and speed is slowed to 64kbps. BigPond entertainment content does not count towards monthly download limits.

Executive director for Telstra’s consumer division, Rebekah O’Flaherty, said the company realises customers’ needs are changing, which is why the new BigPond broadband plans deliver higher data allowances at lower prices.

“The average Australian household has entered a new age of online connectivity,” O’Flaherty said. “Telstra’s research reveals more than half of all households now feature four or more types of internet enabled devices – from wireless laptops to smartphones, game consoles and internet TV PVRs.”

According to a July online survey of 1250 Australians aged over 18 conducted by Pure Profile on behalf of Telstra, half of Melbourne households have more than four types of Internet-enabled devices, one in five (23 per cent) Australian households regularly use more than four internet-enabled devices at the same time.

Almost a quarter of Australian men (24 per cent) would rather go without food, heating or their TV and mobile phone than give up their internet access, according to the survey and older Australians (above 65) report having the more home PCs than 18 to 24 year olds (88 versus 72 per cent). In comparison, younger Australians are more likely use a laptop in the home.

Rodney Gedda is Editor of TechWorld Australia. Follow Rodney on Twitter at @rodneygedda. Rodney's e-mail address is rodney_gedda@idg.com.au. Follow TechWorld Australia on Twitter at @Techworld_AU.

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Comments

1

Richard

Mon 26/07/2010 - 13:01

Bigpond ready to grab Labor's $1,000 bounty

Bigpond is doing what's logical and dropping the price of its bigpond services so that it can sign up and hold on to as many broadband customers as it can.

The real value in these customers arises when Labor pays $1,000 to switch them to its new national broadband network. How could any rival compete with those economics?

2

Angrymouse

Tue 27/07/2010 - 22:06

rural customers miss out

Telstra's new broadband pricing is still grossly unfair on the many rural users who are too far from an exchange to access ADSL and must use the exorbitantly expensive wireless Next G network for broadband (up to 28 times more expensive!). As rural Bigpond customers without a landline we can't even access Telstra's bunding discount despite the fact that we pay heftily for two mobile phones with them. With 5 internet connected devices in the home, we are wary of every webpage we visit, audio stream we access and video we watch. We know that before the end of the month we'll be back on dialup speeds because we've overstepped Bigpond's miserly limit despite paying their obscene monthly fees. The moment another wireless internet option comes our way we'll be gone (please hurry Vodaphone).

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