Techworld

How to fix the two-factor authentication log-in error in Gmail on Android

Can't log in to the Gmail Android app after enabling two-factor authentication option? It's easy to fix!

I'm a fan of being secure, so naturally I decided to turn on two-factor authentication for my Google account. Essentially what this means is that every time you access your Google account from a new computer or other device for the first time you will need to enter a code that is sent to your mobile phone as an SMS (or you can install an app to generate the codes yourself). (You will need to reauthorise devices every 30 days — there's also an option to have the authentication expire early.)

However, I (and a lot of other people judging from a quick Web search) encountered a problem with my Android phone after enabling two-factor authentication: The Gmail app wouldn't let me log in, and I couldn't find any option to get Google to send me an authentication code for the app (the mobile Gmail site still worked fine after obtaining a code).

It turns out the solution is simple. The reason the problem happens is, as Google notes (and as I completely ignored when switching on the two-factor authentication option), not all Google apps are compatible with the system yet. However, Google offers the option of using a browser to generate a special application-specific password.

Simply go to your Google account settings, and select the option to edit your two-factor settings. Then select the option 'Manage application-specific passwords'. This will prompt you two enter a name for the device you're authorising (in my case my HTC Desire HD Android phone). You can then generate a random password that will let you use the Android Gmail app. (You can also revoke access from the same interface.)

Problem solved!

Tags Gmailtwo-factor authenticationsecurityGoogle Android phonesAndroidGoogle Android

More about GoogleHTC

14 Comments

hari

1

i lost my mobile phone.. how can i access my gmail account without secondary authendication

Lisa Bledsoe- Holcomb

2

keep getting error saying goggle chrome is needing diff version of windows xp w/o it some programs wont be available what are they talking about i am currently using windows xp pro 6 32bit what should i do ? go to xp 8 or windows 2000..please tell me what to do

gay

3

I have a gmail account and am trying to sign in on my android phone. I put in my gmail account and password and it keeps saying they don't match. I logged out on my gmail on my computer and logged back in to be sure I had the right password, which I do and still cannot log in on my android. Any ideas?

nk

4

nice write up. i totally gaped this when i enabled the two factor. thanks for the reminder about the unsupported apps for this google feature.

Jason

5

Haven't found how to actually do this for my Android device as a whole. Can't update apps, can't sync... But no way to change the "master" Android password. :-P

Jelena

6

Thank you sooo much!!!!! :)

Jessica

7

Thank you sooooo much! I was about to go crazy trying to figure this out!

dmac

8

i set up my device specific password and my DROID MAX is still giving me an authentication error. it won't let me delete the account either. it used to work fine and then it started with these error messages and there's nothing i can do. my regular password doesn't work, my device specific password doesn't work, and i am unable to delete the account or enter another google account. LOVELY.

roldanserrano

9

i lost my phone and when i enter to goolge i put my cellphone number to my android phone.now i change my number my phone have secret code no one know about it except me.but someone try to open 5 times.now i cannt open my phone because need to give my google acct.

Linda Cantu

10

Thusday of last week, 8/9/2012, my Google Account was comprimised and I was not able to log on. Error message was that there were no documentation related to that address. lmcantu1335@Gmail.com. I set this account a few months ago and connected to my T-mobile "My Touch" slide phone. I am an affiliate and was starting to begin to set up websites on google..At any case when I sent message to my marketers ......... No google account to relate to. everything was deleted that was related to the account with user lmcantu1335@Gmail.com, I didn't delete anything. whoever changed it put cantu for email address. Please help me find out what happened. ON my phone I have a download that said that people are checking my profile from 2-9 times in 7 days. I don't know these people except for one of them, and she is one of my marketers. And maybe another one who is my facebook friend. There is a name of Richard Kenney I don't even know who this person is. I need help with google

Marisa

11

WHERE can I select the option to edit my two-factor settings?

luke

12

THANKYOU!!!!!!!!!!!!!!

TechSlam

13

Thanks a lot buddy :)

mehran Iran

14

all of my problem was from my phone's date that was set wrong....

Comments are now closed

Top Whitepapers

Twitter Feed