NAB glitch leaves customers cashless
- 10 February, 2012 15:35
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Thousands of National Australia Bank customers were prevented from withdrawing money when a computer glitch crippled its network.
Customers were unable to use ATM, EFTPOS, HiCAPS, internet banking and phone banking services on Friday from about noon (AEDT), the bank said in a statement.
An NAB spokeswoman said the bank began rectifying the problem from 1pm (AEDT).
"For any customers whose transactions failed during the system outage period, they will have their accounts brought up to date overnight," the spokeswoman said in a statement.
"NAB recognises and regrets the inconvenience this delay may have caused some customers."
All customers should now have access to their accounts, she said.
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