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Online meetings are ideal for collaboration both within the business and with customers, but too often technology solutions get in the way, creating delays or even missed meetings that can jeopardise opportunities and revenue. This whitepaper looks at: why cloud-based meeting expectations of higher customer satisfaction are not being met, the top 5 user issues reported by sales teams in cloud based meeting applications and how businesses can have assurance that they’ve chosen an enterprise grade communication tools.
Today’s employees carry smartphones, tablets and laptops and rarely think twice about using their personal devices for work or work devices for personal activities. The mobile workforce will surpass 1.3 billion people, or 37% of the world’s overall workforce, by 2015 according to IDC.1