Emergency+ app arrives on Windows Phone

More than 98 per cent of smartphone users can now use state emergency services app

The NSW government has launched a Windows Phone version of the Emergency+ app developed to help Australians call the right number for help in emergency and non-emergency situations.

The app was introduced in December 2013 for iOS and Android devices and has been downloaded more than 270,000 times.

With the launch of the Windows Phone version, over 98 per cent of smartphone users in Australia have access to the app, according to the government.

NSW Police assistant commissioner Peter Barrie said that the app uses the GPS function of smartphones to pinpoint the caller’s exact location, which can then be passed on to emergency services.

The Emergency+ app provides users with the contact numbers and a short explanation of when to call non-emergency numbers such as the police assistance line and the State Emergency Services (SES) national number.

This is to help members of the public dial the correct number, and reduce the number of calls to the Triple Zero service that should be directed to another service, said Barrie.

The free app is available in English, Chinese (traditional and simplified) and Japanese.

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