Stories by Patrick Thibodeau

Happy Labor Day -- will a bot take your help desk job?

Competing forces are affecting people who work on help or service desks. One is improving automation tools, which advocates say can replace level 1 and 2 support staff. At the same time, the number of help desk tickets is rising each year, which puts more demand on the service desk.

By Patrick Thibodeau | 01 September, 2014 23:50

Tags: business issues, IPsoft, HDI, robotics, IT careers

Intel makes the world's smallest IoT modem

Intel says it is producing a 3G modem, an essential component for Internet of Things (IoT) devices, smaller than anything else produced in the world.

By Patrick Thibodeau | 28 August, 2014 06:06

Tags: Internet of Things, Networking, intel

In Napa quake, power surges led to PC damage

Sunday's 6.0 earthquake in Napa County, Calif. caused power surges that may have led to much of the damage to computers in homes and small businesses, according to computer technicians in Napa.

By Patrick Thibodeau | 27 August, 2014 19:48

Tags: disaster recovery, applications, software

Data centers are the new polluters

U.S. data centers are using more electricity than they need. It takes 34 power plants, each capable of generating 500 megawatts of electricity, to power all the data centers in operation today. By 2020, the nation will need another 17 similarly sized power plants to meet projected data center energy demands as economic activity becomes increasingly digital.

By Patrick Thibodeau | 27 August, 2014 02:40

Tags: Configuration / maintenance, Google, Uptime Institute, Microsoft, hardware systems, intel, Data Center, Facebook, nationwide, Dell

Datacentres are the new polluters

US datacentres use more electricity than they need, a new report finds, and IT managers are too cautious about managing power and businesses are unwilling to invest in energy conservation.

By Patrick Thibodeau | 26 August, 2014 23:37

Tags: Configuration / maintenance, hardware systems, Data Center, sustainable IT, nationwide

Chief data officer may go the way of chief electricity officer

The U.S. Commerce Department plans to hire a chief data officer , whose job will be to make more of the department's data publicly available. Whoever takes the job will be part of an exclusive club.

By Patrick Thibodeau | 25 August, 2014 20:20

Tags: Government IT, Content/Document Management, document management, applications, IT careers, software, GT

IT outages are an ongoing problem for the U.S government

Fully 70% of federal agencies experienced downtime of 30 minutes or more in a recent one-month period.

By Patrick Thibodeau | 20 August, 2014 06:59

Tags: Government IT, disaster recovery, symantec, applications, MeriTalk, beca, software

As sharks circle, IBM prepares its x86 exit

Once IBM completes its x86 server line sale to Lenovo, the latter will immediately take a solid third place ranking in worldwide revenues in the market.

By Patrick Thibodeau | 19 August, 2014 06:13

Tags: IT industry, IDC, servers, IBM, hardware systems, Lenovo, Components, processors, Hewlett-Packard, Dell

In Pictures: 10 things about (the Internet of) Things

Floating things, flying things, finding things and fashion things are all part of the Internet of Things. Prepare for a hyper connected future.

By Patrick Thibodeau | 18 August, 2014 14:01

Tags: Internet of Things, Networking, slideshow

With SmartThings buy, is Samsung embracing an open Internet of Things?

In acquiring SmartThings, Samsung is gaining a philosophy, platform and development community for the Internet of Things. It may also be betting that open standards -- open platforms -- will be the key to winning this market.

By Patrick Thibodeau | 16 August, 2014 06:27

Tags: Mobile/Wireless, consumer electronics, Networking, wireless, Personal Technology, mobile

Ferguson's tiny IT operation in the maelstrom

Ferguson, Mo., the city now in the midst of protests over a fatal police shooting, runs the type of IT department that gets almost no attention.

By Patrick Thibodeau | 15 August, 2014 05:55

Tags: Cybercrime and Hacking, Anonymous, Configuration / maintenance, security, hardware systems, Data Center

Wyoming to close data centers in cloud shift

The state of Wyoming is planning to discontinue most of its data center operations and move its physical equipment to commercial co-location facilities.

By Patrick Thibodeau | 14 August, 2014 20:18

Tags: Government IT, Configuration / maintenance, Google, Flint, Microsoft, hardware systems, internet, cloud computing, Data Center

School system CIOs are sold on Chromebooks

The popularity of Chromebooks in school districts may be the main reason they're seeing strong year-to-year growth.

By Patrick Thibodeau | 12 August, 2014 07:41

Tags: Gartner, Google, hardware systems, laptops

HP's new lifeline for OpenVMS gets a thanks from users

The decision by HP to license OpenVMS source code to a new engineering firm is getting mostly positive reaction from the likes of user groups such as HP-Interex France.

By Patrick Thibodeau | 02 August, 2014 03:14

Tags: HP, software, operating systems, Hewlett-Packard

HP gives OpenVMS new life

Hewlett-Packard has changed its direction on OpenVMS, giving the operating system -- and users -- something of a reprieve.

By Patrick Thibodeau | 01 August, 2014 03:36

Tags: HP, Architecture, software, operating systems, enterprise architecture, Hewlett-Packard

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