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Stories by Hamish Barwick

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Perth hotel to offer smartphone room key service in 2016

Lost hotel key cards could be a thing of the past if a new service that allows guests to access their room using their smartphone takes off.

By Hamish Barwick | 12 November, 2014 09:42

Tags: smartphone, Starwood Hotels & Resorts, room key, hotels, hotel security, SPG

GHD finds value in software management

GHD, an engineering architecture and construction services firm, has taken up a software asset management (SAM) tool to monitor its use of software licenses.

By Hamish Barwick | 06 November, 2014 14:43

Tags: Flexera Software, software management, GHD, software asset management

Live chat improves Lockyer Valley Regional Council customer service

Lockyer Valley Regional Council (LVRC) in Queensland has cut wait times and improved customer service for ratepayers by using a live chat service on its website.

By Hamish Barwick | 06 November, 2014 12:07

Tags: live chat, Video Conferencing, gotomeeting, Citrix, digital government, queensland, Lockyer Valley

Telstra to pay $18k to judge following privacy breach

Privacy Commissioner, Timothy Pilgrim, has ordered Telstra to pay $18,000 and apologise to a family law judge after it published his name and address in the White Pages.

By Hamish Barwick | 05 November, 2014 16:34

Tags: Timothy Pilgrim, privacy act, privacy commissioner, privacy breaches, OAIC, Telstra

Ruby Radar uses biometric ID verification to stop online dating scammers

Australian online dating website Ruby Radar has used a biometric identity service called My Verified ID to stop scammers from creating fake profiles on the site.

By Hamish Barwick | 05 November, 2014 13:56

Tags: scammers, scams and hoaxes, My Verified ID, biometrics, dating, Ruby Radar

Inabox to acquire Anittel Group for $9.88m

Telecommunications company Inabox (ASX:IAB) has announced its intention to acquire Anittel Group (ASX:AYG) for $9.88 million.

By Hamish Barwick | 05 November, 2014 11:05

Tags: Anittel Group, cloud services, acquisition, Inabox Group

iiNet Darwin fibre break repaired

iiNet’s network partner ,NextGen Networks, has repaired a fibre break which affected approximately 4,000 iiNet customers in Darwin yesterday.

By Hamish Barwick | 04 November, 2014 11:18

Tags: Nextgen Networks, Darwin, iiNet, northern territory, broadband

Fake traffic infringement emails doing the rounds in NSW

Authorities in New South Wales are warning people to delete fake traffic infringement notices sent to them via email.

By Hamish Barwick | 04 November, 2014 10:50

Tags: scams and hoaxes, fines, State Debt Recovery Office, NSW Office of State Revenue, traffic infringement

iiNet reports fibre break in Darwin

Approximately 4,000 iiNet customers in Darwin won’t be able to access the Internet due to an unplanned outage, the ISP has reported.

By Hamish Barwick | 03 November, 2014 16:08

Tags: Darwin, iiNet, northern territory, broadband, outage

Some Aussie businesses using DevOps to improve customer engagement and reduce IT spend: report

Fifty per cent of 100 Australian companies surveyed who use DevOps had increased their customer engagement, while 48 per cent reported reduced IT spending, according to the results of a new survey.

By Hamish Barwick | 31 October, 2014 15:31

Tags: Devops, Software as a Service (SaaS), Plutora, rackspace

Cunningham Lindsey uses Wi-Fi units to work during natural disasters

After trialling a Wi-Fi unit during the Queensland floods in 2013 to process insurance claims in a timely fashion, Cunningham Lindsey rolled out Wi-Fi access points to its 48 Australian offices.

By Hamish Barwick | 30 October, 2014 15:50

Tags: Wi-Fi, Azzurri Communications, Queensland floods, Cunningham Lindsey, claims processing

Payment Adviser finds value in desktop-as-a-service

Australian electronic payment business, Payment Adviser, has transitioned to a hosted virtual desktop as part of its outsourced business model.

By Hamish Barwick | 30 October, 2014 11:31

Tags: desktop as a service, outsourcing, Oriel Technologies, cloud computing, Payment Adviser, virtual desktops

Microsoft unveils Azure Australia cloud services

Microsoft has announced that its Azure cloud services are now available from two data centres in Australia.

By Hamish Barwick | 27 October, 2014 10:42

Tags: Azure cloud, azure, Microsoft, equinix, Telstra

Symantec donates $260k towards cyberbullying prevention

Security vendor Symantec has donated $260,000 to not-for-profit charity beyondblue to help the organisation combat cyberbullying amongst Australian children.

By Hamish Barwick | 24 October, 2014 13:56

Tags: symantec, cyberbullying, beyond blue

11 startups enter muru-D accelerator program

Eleven Australian startups have been selected for the second intake of the muru-D accelerator program.

By Hamish Barwick | 21 October, 2014 10:40

Tags: startups, Sydney, muru-D, Telstra, Startup

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