Stories by Mary K. Pratt

Managing Mobile Mania

In the space of just a few years, Art Johnston has gone from thinking of unified communications as optional to viewing it as "a strategy that we need to implement to be competitive."

By Mary K. Pratt | 22 May, 2012 00:22

Tags: software, smartphones, Mobile and Wireless, freemium, Enterprise Web 2.0/Collaboration, consumer electronics, collaboration, Argo Turboserve, applications

Up-and-Coming Tech Jobs

Any study of the IT labor market is likely to find that project managers and business analysts are in demand, but what about cloud transformation officers?

By Mary K. Pratt | 21 May, 2012 23:44

Tags: training, Management and Careers, Korn/Ferry International, it management, industry verticals, Education/Training, education

Wayne Shurts

In April 2010, when Wayne Shurts stepped into the role of executive vice president and CIO at SuperValu, a U.S. grocery retailer and distributor whose brands include the Albertsons and Shaw's/Star Market chains, he brought skills he had honed as an IT executive at Cadbury, as well as two decades of experience in finance, marketing and sales at Nabisco. Shurts, who has an MBA in marketing from Seton Hall University, also spent several years as head of his own consulting firm, which specialized in transformational technology strategies. He's now working to help the IT department at SuperValu better support the company's overall business.

By Mary K. Pratt | 24 April, 2012 00:50

Tags: applications, CIO role, collaboration, Enterprise Web 2.0/Collaboration, freemium, IT Leadership, it management, Management and Careers, software, Supervalu

Tech workers stress over skills gap

Dean Haddock has seen how highly skilled IT workers can be sidelined: He has witnessed more than one colleague develop deep skills in an IT specialty, only to be displaced -- in a flash -- when a new technology comes along.

By Mary K. Pratt | 10 April, 2012 00:22

Tags: careers, it management

Melissa P. Dodd

Melissa P. Dodd speaks passionately about children and the importance of their education. That's not surprising, considering Dodd has a master's degree in education from Harvard University. Dodd opted not to teach, however, and instead chose to support teachers and students through technology. She worked as an educational technology administrator at Tufts University before moving in 2003 to the Boston Public Schools, which serve some 56,000 students. There she started as a technology strategic planner before becoming deputy CIO in 2006 and then CIO in October 2010. Here she shares her ideas on running a large school system's IT department.

By Mary K. Pratt | 09 April, 2012 23:43

Tags: CIO role, education, Education/Training, freemium, harvard university, industry verticals, IT Leadership, it management, Management and Careers, training, Tufts University

5 annoying help desk calls -- and how to banish them

The help desk is a hotbed of activity these days.

By Mary K. Pratt | 04 April, 2012 00:02

Tags: it management

The Grill: David D. Clark

When the American Academy of Arts and Sciences decided to explore the complex issues of security and privacy in cyberspace for its academic journal Daedalus , it tapped Internet pioneer David D. Clark to serve as guest editor. Clark's credentials certainly made him a worthy selection. He has been involved in the development of the Internet since the 1970s and served as chief protocol architect and chair of the Internet Activities Board from 1981 to 1989.

By Mary K. Pratt | 27 March, 2012 00:32

Tags: e-business, e-commerce, freemium, internet, Web 2.0 and Web Apps

Mojgan Lefebvre

Mojgan Lefebvre stepped into the senior vice president and CIO job at Liberty Mutual Commercial Markets in July 2010. It was her third stint as a CIO since 2004. She held the top IT posts at BioMerieux from 2007 to 2010 and at Teletech Holdings from 2004 to 2007. Her experience as an IT executive, coupled with the skills she has gained in business-side positions such as company founder and CEO, has given her insights into what it takes for executives to manage their careers. In fact, she recently spoke on that topic at an event sponsored by Women in Technology International. Here she shares her views on running a successful IT shop and managing one's career.

By Mary K. Pratt | 13 March, 2012 00:55

Tags: CIO role, freemium, IT Leadership, it management, Management and Careers

Premier 100 IT Leader profile: Bhupesh Arora

The key to Bhupesh Arora's job at Avery Dennison is mitigating risk while delivering value.

By Mary K. Pratt | 28 February, 2012 05:04

Tags: Avery Dennison, CIO role, it management

Premier 100 IT Leader profile: Michael Del Priore

Michael Del Priore's team spent the past 18 months developing and implementing a global ERP system and data warehouse that supports 95% of the operations at his company, Church & Dwight.

By Mary K. Pratt | 28 February, 2012 04:58

Tags: Church & Dwight, CIO role, it management

Premier 100 IT Leader profile: Dennis L. Strong

Dennis L. Strong has used technology to make shopping easier for customers of McCoy's Building Supply, wherever they might be.

By Mary K. Pratt | 28 February, 2012 04:17

Tags: CIO role, it management, McCoy's Building Supply

Premier 100 IT Leader Profile: Jimmy Z. Wang

Jimmy Z. Wang, vice president and CIO at Teva Pharmaceuticals-Americas, says all his decisions carry risk -- it's the nature of IT -- but he has strategies to manage it. One way is to rely on others, he says. "I gather with my direct reports to tell me what they think, what challenges or risks they see that I don't."

By Mary K. Pratt | 28 February, 2012 04:19

Tags: CIO role, it management, Teva Pharmaceuticals-Americas

6 key skills new IT grads are lacking

Greg Taffet is scouting for talent.

By Mary K. Pratt | 14 February, 2012 05:02

Tags: careers, it management

Do you need a cyberumbrella?

If your company were hit with a cyberattack today, would it be able to foot the bill? The entire bill, including costs from regulatory fines, potential lawsuits, damage to your organizations' brand, and hardware and software repair, recovery and protection?

By Mary K. Pratt | 24 January, 2012 03:12

Tags: security

The Grill: John A. Benanti and Donald Stanton

Fire trucks remain the iconic image of any fire department, but firefighters -- like all other workers -- are relying on more technology than that to be effective on the job. Certainly, IT will never replace water hoses when it comes to dousing a blaze, but computers are increasingly being deployed on the scene, too. That's certainly the case at the New York City Fire Department (FDNY), one of the largest fire departments in the world. Here, Deputy Commissioner of Technology and Support Services John A. Benanti and Assistant Commissioner Donald Stanton talk about how technology fits into the operations at FDNY.

By Mary K. Pratt | 24 January, 2012 02:05

Tags: applications, freemium, government, Government/Industries, Industries, Mobile and Wireless, software

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