The Open Search Server project has released a new developer preview, including a new screenshot feature that captures screenshots of the Web pages being crawled, similar to the preview feature of a big name public search engine.
Benefits based on Forrester Consulting Study “The Total Economic Impact of Converging SAP Landscapes on Vblock™ Systems”
To improve business processes and gain efficiency, its important to identify the signs that your ITSM solution is outdated, inefficient or both. In this paper we look at key questions'you should be asking, such as: • Is your IT staff still using time-consuming manual methods to address common service requests and IT requirements? • Does your organisation lack an automated Service Request Management (SRM) system? • Is your current ITSM solution able to support all your IT reporting and information needs?
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