The view from the top of IT with TechWorld Editor Rohan Pearce
The convenience and accessibility of online shopping has changed consumers’ shopping methods while producing explosive growth and global consumer incentives. While nearly all major retail stores feature online outlets, virtual marketplaces allowing private sellers to list items, vehicles, boats, and the like have added even more benefits to the world of internet consumerism. However, despite the many benefits and great deals, scam and fraud are on the rise and pose major risks for buyers. Especially in instances when the item is located too far away for the buyer to personally inspect it first, fraudsters are preying upon consumers and scamming them out of their hard earned money. US-based start-up company WeGoLook.com has presented a unique solution to this problem, taking some of the risk out of online shopping, and as of this month, WeGoLook’s services are officially available in Australia.
WeGoLook is a unique online service that sends a real person to perform a task or “Look” at something. WeGoLook features a vast network of “Lookers” (now in Australia) who are ready to be dispatched on a client’s behalf to an item, property or person anywhere in Australia to make a few basic observations. Lookers will verify the existence, condition and seller’s claims of any item, property or asset so consumers can avoid falling victim to fraud and misrepresentation. Lookers may take digital photos, video, observe working demonstrations, answer specific questions, offer transport and more. Lookers will also perform custom tasks like verifying a rental property (don’t send a deposit prior to verification), meeting a seller to pick up an item on the customer’s behalf, delivering an item to a shipper and more. Offering field services with dynamic data capture and custom tasking for large corporate accounts is also a valuable service provided by WeGoLook.
Armed with a visual confirmation and completed personalized report, WeGoLook’s customers are better informed, avoid costly surprises and benefit from unbiased confirmation without having to travel to the location of the item, property or persons themselves. Virtually anything can be confirmed: a vehicle advertised on eBay, rental property, tenant damage to personal property, online dates, antiques, pets and more can now be verified through WeGoLook.
In addition to their verification services, WeGoLook also offers task completion. If there is an important business seminar next week that you can’t attend, a WeGoLook agent can be dispatched to attend the seminar and take detailed notes for you. If you need an item picked up and delivered to a shipper, a Looker can pick up the item from the Seller and deliver to a shipper or assist by arranging transport, all while taking photos of the item as it is being shipped to verify its condition. With services that are completely customizable to each individual’s needs, WeGoLook will prove to be just as valuable in Australia as it already is in the US.