The view from the top of IT with TechWorld Editor Rohan Pearce
The global financial crisis and subsequent “Great Recession” has greatly affected businesses of all sizes. Consumer spending is significantly lower because of ongoing fears about job losses and reduced wages.
In the same way people have to adapt, businesses need to develop new means to maximize the resources available to them, making use of online collaboration tools So how can a business use technology to increase its bottom line using existing resources?
TeamWox Groupware Streamlines Many Business Processes
TeamWox is a comprehensive online collaboration, business management application that can facilitate, integrate, and streamline:
The ROI for TeamWox is easy to compute since it is available free of charge for businesses with less than 10 people who will use the system. For larger businesses, a two-month free trial is available. This allows management to see how TeamWox can save the business money by reducing costly inefficiencies, as well as see how this business application can increase productivity.
The Importance of Integrating Social CRM and Other Relationship Tools into Your Website
As social media platforms have gained popularity, people have started to expect to be able to get real-time information on demand. Additionally, some high profile companies, such as Verizon and Commonwealth Bank, have discovered how social media buzz can damage a company's reputation. TeamWox's suite of CRM products provides a business with the social tools they need to build relationships with prospective clients as well as existing clientele.
When a prospective client visits your business's website for the first time, your business needs to make a positive impression and provide an interactive experience that will create enthusiasm. TeamWox includes a live chat feature so a prospect can communicate with the company and get real time answers to their questions. Since TeamWox provides services in 30 languages, even the smallest company can have a global reach.
The TeamWox application also facilitates communication by providing a help desk, which services as a forum where clients can ask questions, resolve issues, and provide feedback to your company. The integrated CRM provides analytics and a database to streamline management reports, manage brand reputation and troubleshoot potential issues before they become widespread.
Automate Business Functions and Streamline In-House Communications
The advances in technology, especially with business management applications, means it is possible to automate and streamline time consuming tasks like payroll. TeamWox can facilitate your businesses payroll processes. Additionally, TeamWox helps organize emails and other forms of communication.
Overview of the TeamWox Features That Provide 21st Century Efficiencies
TeamWox is a groupware system designed to optimize the business management. This is a web application including Team and Task management, Document Workflow, CRM, HelpDesk, Email Client, Live Chat, IP PBX and Social tools in 30 languages (for SMB from industry sector).
Using this collaboration software, it is possible to build up an effective teamwork and speed up management decision-making based on timely and reliable information. Moreover, the TeamWox groupware allows to increase the efficiency of the working team and its productivity, as well as reduce expenses of the entire business.
To learn more, visit http://www.teamwox.com/ to see how you can maximize the efficiency of your business operations.