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In depth: Unified communications still fragmented

Unified communications (UC) technology has garnered a fair amount of attention, much of it due to vendors touting their UC offerings as the answer to problems workers have keeping in touch with colleagues, business partners and customers in a highly frenetic, increasingly mobile business world.

By Bob Violino | 16 May, 2012 21:07

Tags: software, roi, networking, it strategy, it management, applications

Five things CIOs should know about big data

Five key points CIOs should know when considering big data

By Joab Jackson | 15 May, 2012 01:56

Tags: it management, CIO role, Big Data

True tech confessions: Sinners and winners

We all make mistakes. But when you work in IT, those errors can quickly go public.

By Dan Tynan | 07 May, 2012 22:55

Tags: Misadventures, it strategy, it management, Information Technology Careers, american express

IT's worst addictions (and how to cure them)

Are you a jargon junkie? Got an insatiable appetite for information? Do you rule over your company's systems with an iron fist, unwilling to yield control until someone pries the keyboard from your cold, dead hands?

By Dan Tynan | 13 February, 2012 22:15

Tags: Information Technology Careers, it management, it strategy, Technology Business

In depth: The new help desk - agile, educational, efficient

A help desk can be a real lifesaver for employees, not to mention a productivity boost. A keyboard stops working, or Outlook crashes repeatedly, and a technician is just a phone call away. Even complex issues can usually be resolved internally, and relatively quickly, without needing an outside vendor.

By John Brandon | 02 February, 2012 03:41

Tags: help desk, it management

Guide: How to bulletproof your website

'Tis the season to begin ramping up online shopping activity, and for retailers that means doing all they can to ensure their websites are up, highly available and able to handle peak capacity. Looming in many IT managers' minds is the cautionary tale of Target, whose website crashed twice after it was inundated by an unprecedented number of online shoppers when the retailer began selling clothing and accessories from high-end Italian fashion company Missoni.

By Esther Shein | 29 November, 2011 03:32

Tags: cloud computing, internet, Internet-based applications and services, it management, security, Target

IT inferno: The nine circles of IT hell

Spend enough time in the tech industry, and you'll eventually find yourself in IT hell -- one not unlike the underworld described by Dante in his "Divine Comedy."

By Dan Tynan | 03 October, 2011 21:11

Tags: american express, Information Technology Careers, IT jobs, it management, IT training, Misadventures

Get the IT career you want: Develop business value

A lot of technology professionals are frustrated with the IT profession. They can't find a job or move into the position that they want. They're always hearing that demand exists, but that's not what their personal experience has shown them. They feel they have the skills for the job, and have even put in the time it takes to be qualified or certified in the technologies in demand. But the requirements for IT career development remain elusive.

By Al Kuebler | 25 August, 2011 03:17

Tags: careers, it management

Security fail: When trusted IT people go bad

It's a CIO's worst nightmare: You get a call from the Business Software Alliance (BSA), saying that some of the Microsoft software your company uses might be pirated.

By Tam Harbert | 19 January, 2011 03:33

Tags: it management, security

With thick skin, Google CIO finds job rewarding

When Ben Fried left his post as IT managing director at Morgan Stanley and took over as Google's CIO in May 2008, he knew what he was getting into: supporting a user base full of technology experts and computer industry stars, like co-founders Larry Page and Sergey Brin, CEO Eric Schmidt and Vice President Vint Cerf. In a recent interview with IDG News Service, Fried spoke candidly about his job and shared tips and advice for fellow CIOs, including the urgent need for tablet device strategies. An edited transcript of the interview follows.

By Juan Carlos Perez | 14 January, 2011 05:25

Tags: CIO role, cloud computing, collaboration, e-mail, Google, internet, it management, it strategy, laptops, Office suites, security, Software as a service, tablet PCs, Ben Fried

Are storage admins getting automated out of their jobs?

When it comes to job stability and pay, storage administrators had it made in 2009.

By Stacy Collett | 23 March, 2010 05:53

Tags: IT jobs, storage administration

Stepping forward

Tanya Harris was head of human resources at the Reserve Bank of New Zealand in Wellington when she made a lateral career move.

By Divina Paredes | 16 March, 2010 04:28

Tags: careers, cio

Six personal branding mistakes that can threaten a job search

In their haste to differentiate themselves during the worst job market in decades, job seekers are making personal branding mistakes that can undermine their job search efforts. Here are six things that you should never do.

By Meridith Levinson | 14 January, 2010 10:40

Tags: branding, careers, IT jobs, job seeker

IT Contracting: How to Get Started on Elance, oDesk

Nathan Wenneker joined Elance, an online freelance marketplace, in August 2008 because he wanted to become a self-employed IT contractor. The web application developer had no interest in a traditional full-time IT job; he wanted control over when he worked, how much he worked and the kind of work he did.

By Meridith Levinson | 16 December, 2009 06:16

Tags: it contracting, IT job ads, skills

CIOs fear mass IT exodus following economic recovery

IT professionals asked to do more work for less pay and fewer benefits might be able to forgive their employers' financial choices, but industry watchers say high-tech workers won't soon forget being treated poorly during the most recent economic recession and will look to find other employment opportunities as soon as the recovery gets under way.

By Denise Dubie | 19 November, 2009 08:32

Tags: careers, CIOs, economy, global financial crisis, IT jobs market, recovery

Recruiting Software: Ways Job Seekers Can Beat the System

Ever since the Internet made applying for a job as easy as uploading or e-mailing a resume, hiring managers and HR personnel have had to contend with volumes of applicants for jobs. To help them screen all the resumes, they've turned to recruiting software and applicant tracking systems that filter candidates' resumes based on how well they match the job description. In fact, by 2004, 90 percent of the top 500 U.S. employers were using recruiting software, according to Human Resources Leader.

By Meridith Levinson | 28 October, 2009 08:21

Tags: career advice, careers, IT recruitment, recruiting, recruiting software

What Star Wars Teaches Us About Career Management

It's been really difficult using the Force to convince your HR manager or boss to see things your way: Your threats of turning fellow workers to the Dark Side sound hollow and that Jedi mind trick you've been working on for the past six months doesn't seem to be getting you anywhere. Your big promotion? You might as well be working in the Spice Mines of Kessel.

By Thomas Wailgum | 29 October, 2009 09:27

Tags: career advice, careers, Star Wars

Job Search Success: Planning and a Positive Attitude

From social networking websites and online job boards to career coaches and job search software, job seekers have more tools at their disposal than ever to help them find work. But the most important assets for today's job seeker are a positive attitude and the ability to develop and execute a job search plan, according to a new study from the University of Missouri.

By Meridith Levinson | 29 September, 2009 12:43

Tags: IT jobs, job search

Independent contractors fairing well despite GFC: report

Despite the severity of the current financial crisis, only one in four Australian contractors, have been required to take a pay cut to stay in employment, a new report has found.

By Tim Lohman | 01 September, 2009 15:51

Tags: careers, Entity Solutions, it skills, jobs, Monash University

IBM, Monash extend IT education partnership

IBM and Monash University have partnered on a new $1.2 million Future Leaders Scholarship program aimed at developing IT leaders versed in both technology and business.

By Tim Lohman | 28 August, 2009 11:11

Tags: careers, IBM, it skills, education, Monash University

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