IT Services » Outsourcing

How to manage outsourcers after the contract's ink is dry

When the global trade association SEMI experienced a big revenue decline last year and had to cut staff, CIO Gil McInnes turned to outsourcing.

By Mary Brandel | 09 March, 2010 07:29

Tags: outsourcing

Outsourcing information security

The need to keep information secure is not a recent development. To satisfy this need, most organisations construct a list of security requirements based on common sense. This has proven fairly effective with simple and well understood media such as pen and paper. As information management (and its security) has become more complex in nature, the likelihood of a gap in that common sense list of requirements has increased.

By Simon Burson | 28 January, 2010 07:24

Tags: Managed security services, outsourcing, security

5 Tips on How to Get Your Project Finished On Time

Project management is one of the most frustrating and emotionally charged areas for managers and project teams alike. Here are five tips for getting your project to the finish line on time.

By CIO Staff | 19 May, 2009 12:47

Tags: project management

10 Cultural Faux Pas You Should Never Make in India

It's been 12 hours since your last bite to eat. Your stomach growls angrily as you meet the host who will take care of all your needs while you prepare to sign a big contract with his company. He takes you out to dinner at a nice restaurant--please tell me you didn't just order a steak!

By Shawna McAlearney | 18 April, 2009 09:02

Tags: india, outsourcing

Economic downturn creates rough ride for IT on spending

With the economy struggling and financial markets in a state of chaos, this is becoming a hard time to be an IT manager.

By Patrick Thibodeau | 23 October, 2008 09:39

Tags: corporate issues, it management

Painful lessons from IT outsourcing gone bad

As companies look to economize in a weak economy worsened by rising energy costs, it may be more tempting than ever to consider outsourcing your IT -- whether to a cloud-based provider, to a shop in your town, or to a provider in some far-off land. Certainly, outsourcing has worked well for many companies, but it can also lead to business-damaging nightmares, says Larry Harding, founder and president of High Street Partners, a global consultancy that advises company on how to expand overseas. After all, if outsourcers fail, you're left holding the bag without the resources to fix the problem.

FAQ: What does the HP-EDS deal really mean?

HP Tuesday announced its plans to acquire EDS for US$13.9 billion in a deal that would double HP's services business and revive EDS' position as a leader in global technology services. The acquisition will catapult HP's annual revenue for services from less than $20 billion to nearly $40 billion and position HP as the second largest services provider in the world. Here is a look at what is happening and why now.

The IT manager's complete guide to negotiation

Whether it's a bigger IT budget, more staff, a new process, or a better vendor deal, it often feels like management ain't buyin'. But there's hope.