IT Services » Project Management

Are CEOs getting the social media thing?

IBM says a study it did of some 1700 Chief Executive Officers worldwide found that many indeed - or should be - grasping social media as a key enabler of collaboration and innovation.

By Michael Cooney | 24 May, 2012 13:33

Tags: web 2.0, unified communications, software, social media, networking, Internet-based applications and services, internet, IBM, collaboration, ceo, applications

Utility hires outsourcer -- but keeps IT staff

Consumers Energy, a large utility in Michigan, has hired an offshore outsourcing firm to take over some of its IT operations. But instead of cutting its internal IT employees, it is retraining them for new types of work.

By Patrick Thibodeau | 14 May, 2012 23:02

Tags: staff management, services, outsourcing, it management

Employees rate satisfaction, security and stress

Some 60% of the IT workers surveyed reported being asked to take on new tasks and boost their productivity, and slightly more than half (51%) said that they feel underpaid based on their role and responsibility. Still, the vast majority (81%) are satisfied or very satisfied that they chose a career in IT. (Base: 4,337 IT professionals)

By Computerworld Staff | 09 April, 2012 20:04

Tags: careers, education, Education/Training, industry verticals, IT industry, it management, staff management, training

Offshoring shrinks number of IT jobs, study says

The number of IT jobs at large corporations is declining significantly, but within 10 years this exodus may end as companies run out of jobs suitable for moving to low-cost countries, a new study says.

By Patrick Thibodeau | 21 March, 2012 22:23

Tags: CIO role, hackett group, IT Leadership, it management, Management and Careers, outsourcing, services, staff management

The Grill: Catherine P. Bessant

Two years ago, Catherine P. Bessant was tapped to lead Bank of America's Global Technology and Operations (GT&O) group, which has more than 100,000 staffers and contractors in 40 countries. Here Bessant talks about leading a tech group that includes five CIOs as direct reports, the importance of employee diversity, and how relying too much on third parties for IT services can backfire.

By Robert L. Mitchell | 14 February, 2012 03:21

Tags: Bank of America, CIO role, finance, financial services, freemium, industry verticals, IT Leadership, it management, Management and Careers

Robots v. humans: Real steel or dumb metal?

Right from the start let's agree that the argument of humans or robots is getting close to being a dead heat in some areas. With advances in artificial intelligence and complex software, many robots are close to performing some duties better than their human counterparts.

By Michael Cooney | 02 November, 2011 21:34

Tags: Configuration / maintenance, Data Center, general motors, hardware systems, NASA

Queenland to appoint state CIO

In the wake of its well-publicised shared services disaster last year, the Queensland government has announced it will appoint a state government CIO to implement its digital economy strategy.

By Lisa Banks | 26 July, 2011 17:17

Tags: ICT services, queensland government, queensland health, shared services, technology tsar

Post-merger Vodafone, 3 unify project management

With 5000 staff, 600 stores, 7.5 million customers and $4.4 billion in revenue, the merged Vodafone Hutchison Australia (VHA) has consolidated its project management office around one core application which it is now integrating with other business systems.

By Rodney Gedda | 26 July, 2011 09:31

Tags: ca, Clarity, PMO, project management, Vodafone, Vodafone Hutchison Australia

National Library to refresh IT infrastructure

The National Library of Australia (NLA) will refresh its IT infrastructure over a period of four years to keep pace with the growth in digital assets it manages.

By Rodney Gedda | 18 July, 2011 10:07

Tags: IT infrastructure, Mark Corbould, National Library of Australia, open source, Trove

Devops Down Under 2011 draws in big Cloud names

The second annual Devops Down Under conference will be held in Melbourne next month with attendees representing Australia’s largest online businesses and a few international speakers thrown in for good measure.

By Rodney Gedda | 28 June, 2011 16:20

Tags: Devops, Lindsay Holmwood, Patrick Debois, software development, system administrators

Lynas signs NTT Australia for global managed network

Australian rare earths mining company, Lynas Corporation Limited (ASX: LYC), has finalised a global managed network, deployed by NTT Australia to help streamline communications.

By Georgina Swan | 08 March, 2011 13:18

Tags: data centres, Lynas Corporation, managed networks, mining, NTT Communications, rare earths

How retailers are using location-based services

What's happening -- Businesses are integrating location-based services such as Foursquare, Gowalla, Loopt and Socialight into enterprise applications. For example, ice cream retailer Tasti D-Lite incorporated Foursquare into its loyalty program, providing extra reward points for customers who check in at a store using the application.

By John Brandon | 29 October, 2010 06:36

Tags: applications, Applications | Consumer, customers, Foursquare, internet, Internet-based applications and services, location-based services, loyalty programs, social networking

Australian managers lack confidence in project delivery

A new study suggests Australian business managers lack confidence when it comes to project delivery, with only 13 per cent saying they are confident about managing critical projects in “the most efficient way”.

By Lisa Banks | 17 September, 2010 08:37

Tags: project management

Heat up again on 'right' NBN salaries, costs

When the first NBN Co staffing cost figures began to surface last year, the consensus among industry observers was to pay market rates for the best people. This week, the NBN Co CEO pledged to donate his first year's pay to charity, but the big costs keep on coming.

By Rodney Gedda | 29 June, 2010 12:14

Tags: broadband, government, internode, Mike Quigley, NBN, paul budde, Telstra

Sydney Water begins SCADA upgrade

Three years after announcing it would upgrade Supervisory Control And Data Acquisition (SCADA) systems at its filtration plants, Sydney Water will start an 80-week project scheduled to begin this year at the Nepean catchment.

By Rodney Gedda | 22 June, 2010 10:15

Tags: engineers, government, networking, nsw, scada, sydney water

Tassie govt preps e-mail consolidation project

Some 30,000 e-mail accounts will be centralised across government departments in Tasmania over the next three years with the big winner being Microsoft Exchange at the expense of Lotus Notes.

By Rodney Gedda | 07 June, 2010 10:41

Tags: consolidation, e-mail, government, lotus notes, Microsoft, microsoft exchange, tasmania

NSW Education CIO rides IT pressure test

With some 1500 staff and 500,000 devices under his command, NSW Department of Education and Training (DET) CIO, Steven Wilson, is no stranger to large IT projects. With the Digital Education Revolution in full swing and infrastructure demands skyrocketing, Wilson is developing an accessible and sustainable IT program for students and teachers across the state.

By Rodney Gedda | 01 June, 2010 14:45

Tags: CIOs, education, it strategy, NSW Department of Education and Training, NSW DET, NSW Government, project management

HealthSMART grows on virtual servers, apps

Victoria's whole-of-health ICT strategy, HealthSMART, has grown from eight to 1000 servers in four years as it gears up to provide application services to some 140,000 end-users across the state, including the occasional iPad-wielding clinician.

By Rodney Gedda | 01 June, 2010 13:43

Tags: Citrix, e-health, government, HealthSMART, victorian government, virtualisation, xen, xenapp, xenserver

CIOs Welcome New Framework

CIOs have long struggled to measure and demonstrate the business value of IT investments. But there's a relatively new approach to making IT investment and operating decisions -- and then proving their value to shareholders -- called the IT Capability Maturity Framework.

By Matt Hamblen | 25 May, 2010 05:12

Tags: business IT alignment, CIOs, IT costs, project management, value delivery

Uni college ups grade with open source CMS project

Whitley College in Melbourne has implemented an open source content management system in a few months and puts the success of the project down to a trusted relationship with its service provider.

By Rodney Gedda | 18 May, 2010 12:56

Tags: cms, drupal, open source, project management, university of melbourne

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