Small Business > Opinions
CRM initiative shows there's no lasting change without buy-in
Projects that sail along smoothly, with no resistance, are great. But it's the ones that throw lots of roadblocks in our way that end up teaching us things.Storing your data in their cloud
Although it may seem like your computing life is all e-mail and browsing, computer users still create files, documents, spreadsheets, boring presentations and all manner of other stored information. Which brings me to the question: Where do you store your data? And are you ready to store your data online in a service hosted by a third party provider?Get more work done with less e-mail
Here's a statistical downer: there will be around 40 trillion inbox-clogging spam e-mail messages delivered this year. Experts know this because there were 30 trillion spam messages last year. With this much hay in the stack, it's hard to find those message needles, and that's why some smart companies are looking beyond public e-mail.Will the financial meltdown slow IT innovation?
You might hate Wall Street -- and who doesn't this week, but if you work in IT you owe the Street a vote of thanks because the fat cats in financial services have been a major driver of technological innovation.Microsoft's "Sinofsky" mistake
It was a decision heralded by industry media types and praised by blogging heads around the Internet. Steve Sinofsky, the legendary show-runner for Microsoft Office, would take over the Windows reins from the departing Jim Allchin.Sarah Palin demonstrates the peril of webmail
If you needed any more reminders about why it isn't a good idea to use external mail services to conduct critical business, the recent break-in to US Republican Vice-Presidential candidate Sarah Palin's gov.palin@yahoo.com Yahoo inbox should be it. Of note is that following the disclosure of the inboxes the compromised address and another address, gov.sarah@yahoo.com, have been suspended.New Ways to Approach Security in a Web 2.0 World
Business isn't what it used to be.Bill and me: My interview with Bill Gates
Bill Gates Q&A with Network World May 15, 2000Facing the Sundance reality
There's a lot of interesting stuff going on in every industry, if you define "interesting" as the kind of thing that a practitioner of the space will jump for joy at the prospect of reading.CRM: not just for the big end of town
For the mid-market, an integrated CRM solution improves business productivity at a low total cost of ownership.Why SMBs cannot afford to ignore BPM
Quite simply, business process management (BPM) allows a small business to grow. What most SMBs don't realize is that BPM and putting business processes in place is extremely important and perhaps even more critical for them to adopt than larger businesses.
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