The Australian Football League (AFL) has partnered with Melbourne-based voice recognition company, Inference Communications, to keep on the top of the deluge of calls it receives from supporters during the season.
By Kathryn Edwards | 24 November, 2008 08:34
The Australian operations of Japanese car giant Mazda is replacing five disparate telephone systems with a single IP-PABX and will redevelop its in-house CRM system to modernize its business and communication processes.
I've been writing about the use of open source software in business for nearly a decade and during that time I discovered the level of interest in free software to be somewhere between non-existent to various point solutions for routine or mission-critical tasks. It was therefore with pleasant surprise that I was invited to report on the activities of an independent Sydney-based health insurance company, IMAN International Pty Ltd, which has committed to an end-to-end open source strategy and is reaping measurable results.
City West Water has reduced maintenance costs, eliminated paper based reporting and increased responsiveness with an integrated job management system and a new fleet of Next G handsets.
Unstructured data formats are much harder to search and analyse than databases or simple text. In this context, ‘big data’ is a challenge, not an advantage. This whitepaper looks at how you can apply a data-centric approach across diverse business areas and shows how, having cracked open the content of unstructured data, your organisation can develop processes and competencies that will reduce costs, improve efficiency and deliver new sources of business value.
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A February 2013 research study revealed some telling statistics among CIOs and Senior IT Managers about the state of their managed data. Most notably: Mobile access to company data is of paramount importance, Large enterprises are having trouble locating data across their databases, IT teams are overburdened, and business decisions are being hampered by time spent managing data silos. Organizations express interest in a solution that enables them to protect, manage and access all data across the enterprise from a single platform. Discover what IT leaders like yourself have expressed as their biggest challenges when it comes to managing data today, and arm yourself with the tools to change the data management game inside of your organisation.
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- Facebook splits React library across Web and mobile
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