The Australian Football League (AFL) has partnered with Melbourne-based voice recognition company, Inference Communications, to keep on the top of the deluge of calls it receives from supporters during the season.
By Kathryn Edwards | 24 November, 2008 08:34
The Australian operations of Japanese car giant Mazda is replacing five disparate telephone systems with a single IP-PABX and will redevelop its in-house CRM system to modernize its business and communication processes.
I've been writing about the use of open source software in business for nearly a decade and during that time I discovered the level of interest in free software to be somewhere between non-existent to various point solutions for routine or mission-critical tasks. It was therefore with pleasant surprise that I was invited to report on the activities of an independent Sydney-based health insurance company, IMAN International Pty Ltd, which has committed to an end-to-end open source strategy and is reaping measurable results.
City West Water has reduced maintenance costs, eliminated paper based reporting and increased responsiveness with an integrated job management system and a new fleet of Next G handsets.
CUA, Australia’s largest customer-owned financial institution, provides banking products and services to over 400,000 customers across the country. An initiative to develop new ‘branch of the future’ retail locations made securing mobile data and applications a number one priority. Read this case study to learn how secure mobility helped them to increase collaboration, manageability and innovation.
- Intel's MinnowBoard Max coming in late, commanding higher prices
- Senate committee: Mobile phone 'cramming' widespread, profits carriers
- Oracle-based system for US visas still glitchy after software update
- Countries don't own their Internet domains, ICANN says
- Tor hints at possible U.S. government involvement in recent attack
- Internet of things devices contain high number of vulnerabilities, study finds
- Like Amazon, other firms want permission to fly drones
- Red Hat aims at standardization with Linux for 64-bit ARM servers
- AMD's new 64-bit ARM board points way to x86 coexistence
- Antivirus products riddled with security flaws, researcher says
- Infor wins appeal of long-running patent lawsuit
- 'Right to be forgotten' ruling is unworkable and misguided, UK Lords say
- Microsoft's Windows Phone 8.1 update takes Cortana to China, UK, and three other countries
- Twitter acquires image search firm Madbits
- Amazon investing $2 billion more in India as online retail booms