TalkingTech
The view from the top of IT with TechWorld Editor Rohan Pearce
Mobile commerce is quickly becoming one of the most cost-effective, far-reaching means of giving the 'un-banked' poor their first taste of financial services. Yet many of these services are almost entirely informal, connected to neither banks nor traditional forms of regulation. A new initiative - CreditSMS - aims to integrate m-commerce with traditional financial management tools, thereby formalizing the informal and bridging the financial divide.
By Ken Banks and Benjamin Lyon | 11 August, 2009 05:09
Last October, I wrote about Assurz, a service that-for a small up-front surcharge-would let you return anything you bought at a participating retailer, on very generous terms: no questions asked, a 90-day window, and no shipping charges or restocking fees. Sadly, Assurz is no more. The gist of the story is that Assurz filed for bankruptcy protection in late June after informing its retail partners that it was ending service because of excessively high return rates. What a shock: Whoever came up with the company's business model apparently didn't anticipate that the type of person who'd sign up for the service would be far likelier than the average customer to use it.
By Yardena Arar | 21 August, 2008 12:19
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