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Unified Comms

Australia gets poor marks for connectivity satisfaction

Australians are the least satisfied mobile customers among nine developed and emerging countries surveyed in a Juniper Networks report.

By Adam Bender | 11 December, 2014 09:07

Tags: connectivity, Networking, Australia, customer satisfaction, rankings, mobile, broadband, juniper networks

Skype implicated in EU corporate income tax scandal

Skype used two Luxembourg companies and an Irish subsidiary to avoid paying corporate income tax during a five year period, according to documents detailing deals with Luxembourg tax authorities.

By Loek Essers | 11 December, 2014 01:03

Tags: business issues, skype, Microsoft, legal, government

Facebook, iPhone 6 and Kim Kardashian top Bing's 2014 search lists

With 2014 almost over, Microsoft has released its lists of the top searches on Bing and, so far, Apple's iPhone 6, Facebook and Kim Kardashian are the year's big winners.

By Sharon Gaudin | 02 December, 2014 07:17

Tags: search, malaysia airlines, bing, twitter, Olympics, internet, Facebook, Vine, search engines, Apple, Instagram, skype, Microsoft

NSW Rural Fire Service cuts travel costs by using video conferencing

A video conferencing deployment by the New South Wales Rural Fire Service (NSW RFS) in June 2014 has saved it thousands of dollars in transport allowances/accommodation as it no longer needs to send staff to headquarters in Lidcombe, Sydney for training.

By Hamish Barwick | 26 November, 2014 15:00

Tags: bushfire, Video Conferencing, polycom, NSW Rural Fire Service, bushfires

Court okays IT worker lawsuit over student visa work program

A federal court gave a green light last week to a lawsuit by a union and IT workers challenging a student visa work program, known as Optional Practical Training (OPT).

By Patrick Thibodeau | 25 November, 2014 08:13

Tags: Option, services, outsourcing, sega, IT outsourcing

Rise of Whatsapp could require regulatory reform: ACMA

Regulators should review telecom regulation as more consumers replace traditional telephony with over-the-top (OTT) services, according to the Australian Communications and Media Authority.

By Adam Bender | 21 November, 2014 08:00

Tags: OTT, regulation, Telco, telecom, ACMA, over-the-top, Australian Communications and Media Authority

Australian media companies on notice: Here comes Netflix

The imminent arrival of Netflix in Australia could give heart palpitations to the Australian media companies, according to an Australian analyst.

By Adam Bender | 19 November, 2014 11:11

Tags: Stan, Streamco, movies, Australia, vpn, tv, Quickflix, video streaming, netflix, Presto

Does Skype for Web mean WebRTC is ready for prime time?

Microsoft's upcoming Skype for Web service will use the new WebRTC standard so it works in all modern browsers -- but not right away: Early users will have to download a plugin that's only available on Mac and Windows.

By Mary Branscombe | 19 November, 2014 01:56

Tags: Internet-based applications and services, applications, skype, Microsoft, browsers, Telephony/conferencing, software, internet

Microsoft schedules OneDrive rollout for Office 365 ProPlus subscribers

Microsoft on Monday promised that Office 365 ProPlus subscribers would have access to OneDrive for Business, the company's enterprise-grade cloud storage service, by the end of January 2015.

By Gregg Keizer | 19 November, 2014 01:10

Tags: skype, Microsoft, internet, cloud computing, cloud storage

Mitel drops ShoreTel bid

Customers of ShoreTel phones and unified communications gear can stop worrying that their lives might get complicated by a merger between the company and its rival Mitel.

By Tim Greene | 18 November, 2014 04:18

Tags: unified communications, Synergy, telecommunication, voip, Networking, Avaya, Shoretel

Forget the app; Microsoft rolls out Skype for Web

Microsoft announced today that it's launching a beta of Skype for the Web, allowing browser-based video chats that don't require a separate app.

By Sharon Gaudin | 15 November, 2014 05:37

Tags: Firefox, skype, Microsoft, internet

Microsoft finally gets a real Instagram account

We're not sure, maybe it's another thing to credit new Microsoft CEO Satya Nadella for. But we applaud Microsoft for belatedly joining Instagram and grabbing a formal corporate account.

By Bob Brown | 13 November, 2014 07:32

Tags: Internet-based applications and services, applications, Microsoft, social, social networking, software, internet, collaboration, Mashable, Instagram, skype

Microsoft waves goodbye to Lync, says hello to Skype for Business

More than three years after acquiring Skype, Microsoft has announced it would rebrand its semi-rival Lync corporate communications platform as Skype for Business.

By Gregg Keizer | 12 November, 2014 07:07

Tags: unified communications (UC), applications, skype, Microsoft, software, e3, speech

GitHub Enterprise gets big upgrade with AWS support, high availability, more deployment options

Today, GitHub Enterprise gets what the company is unofficially calling a "Version 2.0" release, with major new features that make the on-premises code repository more enterprise-friendly. That includes support for deploying GitHub Enterprise in the Amazon Web Services public cloud, high availability and disaster recovery options, better support for LDAP and SAML, and updates to code review and project management.

By Matt Weinberger | 12 November, 2014 03:50

Tags: Amazon Web Services, services, App Development, GitHub

Say goodbye to Microsoft Lync, hello to Skype for Business

Microsoft is upgrading its Lync unified communication platform to look and feel more like the familiar consumer version of Skype and changing its name to Skype for Business.

By Tim Greene | 12 November, 2014 01:06

Tags: unified communications, skype, telecommunication, Networking, voip, Microsoft

Swann transforms business from security to connected home

Swann Communications will next year launch a subscription surveillance service that will see the home CCTV vendor move beyond security and into the Internet of Things.

By Adam Bender | 11 November, 2014 15:37

Tags: cctv, home security, Swann Communications, surveillance, Internet of Things, security, Orwell, Zuora, privacy

HP's BYOD service protects mobile devices and PCs

Hewlett-Packard wants to make BYOD easier for small businesses through a new cloud-based service to manage and protect mobile devices and PCs.

By Agam Shah | 10 November, 2014 20:02

Tags: services, hardware systems, Hosted, Hewlett-Packard

AT&T extends network to Mexico with $2.5 billion lusacell acquisition

AT&T will pay US$2.5 billion to acquire Mexican wireless company lusacell, in a major push to expand its coverage and improve mobile Internet service for those living south of the U.S. border.

By Zach Miners | 08 November, 2014 10:44

Tags: services, consumer electronics, at&t, lusacell, internet, mobile

Live chat improves Lockyer Valley Regional Council customer service

Lockyer Valley Regional Council (LVRC) in Queensland has cut wait times and improved customer service for ratepayers by using a live chat service on its website.

By Hamish Barwick | 06 November, 2014 12:07

Tags: live chat, Video Conferencing, gotomeeting, Citrix, digital government, queensland, Lockyer Valley

Offshore outsourcing fails as election issue

WASHINGTON - Democratic candidates clubbed their Republican opponents in two of this year's election campaigns about their offshore outsourcing records, but to no apparent help.

By Patrick Thibodeau | 06 November, 2014 06:33

Tags: services, Dell, outsourcing, Sena, GT, IT outsourcing

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