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Unified Comms

Salesforce.com launches Sales Reach for real-time selling and marketing

Salesforce.com is combining its Pardot marketing software, sales automation application and social communities platform into a new product called Sales Reach, which it says can help salespeople nurture leads and make deals in real time.

By Chris Kanaracus | 24 July, 2014 22:01

Tags: services, applications, enterprise resource planning, Salesforce.com, Pardot, software, IT management

Tata revenue, profit boosted by strong outsourcing market

Tata Consultancy Services posted strong revenue and profit growth in the second quarter, taking advantage of an uptick in the outsourcing market.

By John Ribeiro | 17 July, 2014 23:51

Tags: business issues, offshoring, services, outsourcing, financial results, Tata Consultancy Services

Cloud computing services could be subject to extra data protection checks in Europe

Cloud providers seeking business from EU institutions could become subject to more scrutiny from the European Data Protection Supervisor (EDPS).

By Loek Essers | 15 July, 2014 23:31

Tags: services, European Data Protection Supervisor, network-attached storage, regulation, storage, Computing services, internet, cloud computing, government

Infosys revenue and profit rise ahead of CEO change

Indian outsourcer Infosys said its revenue and profit grew in the second quarter as the company won some large deals in the period.

By John Ribeiro | 11 July, 2014 18:30

Tags: business issues, offshoring, services, infosys, outsourcing, financial results

Chekkt launches, giving enterprise software buyers another Yelp-like marketplace

The explosive growth of public cloud services has generated a parallel problem: How can companies, especially small businesses and freelancers without the benefit of a dedicated procurement department, filter the flood of choices available for every type of business software and find the one that's best for them?

By Chris Kanaracus | 10 July, 2014 00:33

Tags: consumerization of IT, services, CIO role, it strategy, Chekkt, software, G2 Crowd, IT management

Face to face with 8x8: Company execs discuss keys to VoIP success

We sat down recently with executives from 8x8 to talk about their growth as a Unified Communications provider and about the overall industry trend toward replacing traditional PSTN voice service and infrastructure with VoIP. The discussion comes on the heels of a solid fiscal year for the company, which saw total revenues for fiscal 2014 increase by 24% over fiscal 2013; 8x8's fiscal year ended March 31, 2014.

By Larry Hettick | 07 July, 2014 23:05

Tags: telecommunication, voip

NewSat awarded $12.5 million Jabiru-2 satellite capacity contract

Australian satellite firm NewSat, (ASX: NWT) has signed an $12.5 million (US$11.7 million) contract for the supply of Jabiru-2 satellite transmission capacity over Australia, Papua New Guinea, Timor Leste and the Solomon Islands.

By Computerworld Australia staff | 07 July, 2014 13:20

Tags: ASX:NWT, satellite communication, satellite, Jabiru-2, NewSat

Hardcoded SSH key gives backdoor access to Cisco communications manager

An unprotected SSH access key left inside the Cisco Unified Communications Domain Manager product for remote support purposes allows attackers to take complete control of affected deployments.

By Lucian Constantin | 03 July, 2014 20:03

Tags: unified communications, SANS Technology Institute, patches, Cisco Systems, security, Networking, Access control and authentication, Exploits / vulnerabilities

Blue Jeans introduces online forum for industry collaboration, customer advocacy

Blue Jeans Network, a video collaboration service provider, has introduced an online platform that gives people direct access to one another as well as to engineers, product developers, and company executives. The community is designed to give customers and the larger industry a forum to propose new product ideas, share feedback, and request support.

By Larry Hettick | 02 July, 2014 23:14

Tags: unified communications, telecommunication, Blue Jeans Network, Networking, voip, videoconferencing

45,000 km digital radio network to aid WA emergency services

The Western Australia Police (WA Police), Department of Corrective Services (DCS) and the Fire and Emergency Services Authority (FESA) now have access to a digital radio network covering 45,000 kilometres in WA.

By Hamish Barwick | 01 July, 2014 09:45

Tags: Motorola, western australia police, digital radio

Oracle releases communications application orchestrator to address NFV

Oracle has just released its Communications Application Orchestrator designed to address the Network Functions Virtualization (NFV) requirements for communications service providers. Virtualized infrastructures are increasingly popular, both in the enterprise and in service provider infrastructures. Oracle's new solution is also designed to work with Oracle Communications Core Session Manager, a solution that helps CSPs virtualize network infrastructures to support NFV efforts.

By Larry Hettick | 30 June, 2014 23:18

Tags: unified communications, telecommunication, voip, Networking, Oracle

IT spending growth to be slower than expected in 2014 due to pricing pressure, Gartner says

IT research firm Gartner has cut its forecast for global IT spending by about one-third for this year, blaming a tougher competitive environment and subsequent pressure on vendors to lower prices.

By Chris Kanaracus | 30 June, 2014 17:05

Tags: business issues, Gartner, services, hardware systems, software, IT management

SDN start-up reaches for its "Wedge"

Pluribus Networks, the SDN start-up with the server/switch combination and network hypervisor/operating system, is looking to make a gradual exit from the hardware end of that market. Pluribus this week said distributor Arrow Electronics will now supply the Pluribus-branded, 1RU E-68 Server-Switch that combines Broadcom Trident II chips with Intel Xeon server-class, multi-core processors.

By Jim Duffy | 26 June, 2014 04:07

Tags: application development, Arrow Electronics, Facebook, Cisco Subnet, Startup, server, catalyst, services, SDN, switch, broadcom, software, Open Compute Project, Application services, intel

Opera grabs prime spot on Microsoft's Nokia X2, but searches go to Google

Microsoft's newest Android smartphone, the Nokia X2, relies on Opera as the pre-installed default browser. But Opera defaults to using Google's search engine, not Microsoft's own Bing.

By Gregg Keizer | 25 June, 2014 06:25

Tags: opera software, Nokia, smartphones, bing, Internet Search, internet, mobile apps, search engines, Google, consumer electronics, skype, Microsoft

Six Australians make global finals of Talent Unleashed Awards

Six Australians have made it into the global finals of this year’s Talent Unleashed Awards where they will be judged by Sir Richard Branson and Steve Wozniak.

By Rebecca Merrett | 23 June, 2014 17:01

Tags: Food Orbit, BlueDot Innovation, Chatty Kidz, Stopover app, Blue Chilli, Talent Unleashed Awards

Microsoft Lync service out for some North America customers

Some North American Office 365 customers are without Lync service this afternoon due to an unexplained outage that started about 7a.m., Eastern time.

By Tim Greene | 24 June, 2014 06:32

Tags: unified communications, telecommunication, voip, Microsoft, Networking

Oracle says Oregon governor spiked Obamacare site for political reasons

The battle between Oracle and Oregon officials over the state's Cover Oregon health insurance exchange site is raging on, with the vendor now claiming the exchange was functional in February, but Governor John Kitzhaber decided to dump it for political reasons.

By Chris Kanaracus | 24 June, 2014 05:47

Tags: business issues, Government use of IT, legal, Civil lawsuits, software, industry verticals, government, Oracle, Deloitte, services

FCC broadband report offers fodder for net neutrality discussions

A recent FCC study may have taken some wind out of the sails for those who suggest that ISPs are not living up to performance promises. In its fourth such annual report, "Measuring Broadband America-2014," the FCC has found that, on average, ISPs now provide 101% of advertised download speeds.

By Larry Hettick | 23 June, 2014 23:02

Tags: unified communications, net neutrality, telecommunication, Networking, voip, fcc

Skype to retire 5-month old editions for Windows, Mac

Skype plans to retire older versions of its desktop Internet calling application, including versions on Windows and OS X launched as recently as January and February of this year.

By Gregg Keizer | 21 June, 2014 06:28

Tags: skype, applications, Microsoft, software

The real 'fire' in Amazon's smartphone? A shopping spree

You'd be forgiven for thinking Amazon CEO Jeff Bezos wants to compete with other phone makers with his company's new Fire smartphone. But forget the multiple cameras and pretty 3-D-like effects, the device is really about selling more stuff.

By Zach Miners | 19 June, 2014 09:59

Tags: Internet-based applications and services, e-commerce, amazon.com, social networking, internet, mobile, video, mobile applications, services, Apple, Google, consumer electronics, Telephony/conferencing, smartphones, social media

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