TalkingTech
The view from the top of IT with TechWorld Editor Rohan Pearce
Australian call centre provider, Salmat (ASX: SLM), has signed a five-year deal with Avaya for an undisclosed sum to implement a communications platform across its Australian and New Zealand operations designed to improve customer call resolution.
By Hamish Barwick | 29 November, 2011 11:50
Avaya this week rolled out extensions to its 4000 series switches and said its year-old virtualized networking architecture is taking hold in campuses and data centers.
By Jim Duffy | 17 November, 2011 09:26
Steve Jobs' death raised question about directions in technology this week while worries about the economy continue to put downward pressure on tech stocks, but for much of the industry it's been business as usual, especially for mergers and acquisitions.
By Marc Ferranti | 08 October, 2011 07:10
Avaya is going public again, filing today with the Securities and Exchange Commission for an initial public offering worth $1 billion.
By Tim Greene | 10 June, 2011 08:50
Your office is now optional. A recent study from Infonetics Research projects that enterprises will spend $5 billion on videoconferencing and telepresence by 2015. To accommodate the need for instant connectivity and information sharing at the office, CIOs need to coordinate IT investments with physical space. Vendors like Polycom and Steelcase are teaming up to integrate audio, video and file sharing using multiple ports and display screens at office meeting tables.
By Lauren Brousell | 29 April, 2011 07:07
With Nokia Siemens bidding on Nortel's wireless business and Avaya rumored to be grabbing up its enterprise gear, it is all but inevitable that the rest of company will be broken up and sold off in pieces, which raises questions. Here are some of them and the answers.
By Tim Greene | 25 June, 2009 07:58
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