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  Customers want more than low cost from outsourcer: Forrester

  Customers are looking for a variety of new capabilities from IT outsourcers, ranging from their involvement in business outcomes to greater knowledge of the customer's area of business, according to a report by Forrester Research.

  By John Ribeiro | 16 June, 2010 06:16

  Tags: Forrester Research, indian outsourcing, IT costs, outsourcing

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  CIOs Welcome New Framework

  CIOs have long struggled to measure and demonstrate the business value of IT investments. But there's a relatively new approach to making IT investment and operating decisions -- and then proving their value to shareholders -- called the IT Capability Maturity Framework.

  By Matt Hamblen | 25 May, 2010 05:12

  Tags: business IT alignment, CIOs, IT costs, project management, value delivery

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  Most IT directors look to SOA to cut costs

  The majority of businesses will embrace Service Oriented Architecture (SOA) in an effort to cut costs, a new survey has revealed.

  By Anh Nguyen | 06 April, 2010 06:01

  Tags: cost cutting, IT costs, soa, software AG

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