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News about VoIP
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Scattered Genesys needs to regroup after Alcatel-Lucent split, says analyst
Alcatel-Lucent has closed the sale of its customer-service software and contact-center business Genesys, which now needs to regroup and start working on improving areas such as analytics, Gartner analyst Steve Blood said.
By Mikael Ricknäs | 02 February, 2012 02:39
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Zultys adds Android client for its IP PBX
Zultys has upgraded the software in its MX family of IP PBXs and added a Mobile Communicator client for Android-based smartphones, the company said on Tuesday.
By Mikael Ricknäs | 31 January, 2012 23:55
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Mobility, cloud, analytics to reshape IT in 2012
Despite some hopeful fits and starts, the U.S. economy didn't escape the doldrums in 2011. Unemployment remained stubbornly high, the U.S. debt-ceiling crisis and budget scuffles spurred more economic uncertainty, and Europe's ongoing financial problems threatened global markets. If there's an upside, at least it's familiar territory.
By Ann Bednarz | 03 January, 2012 22:30
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Aussies moving away from fixed-line communication devices: ACMA
The Australian Communications and Media Authority (ACMA) has claimed that Australian consumers are embracing multiple forms of communication technologies, with mobile phones being the “bulk of voice communications.”
By Lisa Banks | 08 December, 2011 16:03
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Vodafone buys unified communication consultant Bluefish
Vodafone's Global Enterprise is strengthening its professional services arm by acquiring British consultant Bluefish Communications, which will form the basis of a new unified communication and collaboration practice, the operator said on Thursday.
By Mikael Ricknäs | 01 December, 2011 22:57
Tutorials about VoIP
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Optimize your router for VoIP and video
We're at an awkward stage as the age of network-streamed multimedia matures. Broadband and cell providers have only recently realized the public's enormous appetite for streaming video, VoIP, and the combination of both.
By Jon L. Jacobi | 10 December, 2010 02:33
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The ABCs of VoIP
Given the importance of telephone systems, refreshing the technology can be daunting. However, for small and midsized businesses who consider upgrading from a PBX to VoIP, the benefits are clear and, with proper planning, the implementation is not very frightening. Consider these three steps:
By Sheena Finnegan, Cisco Presales Engineer, CDW | 30 September, 2010 08:17
Features about VoIP
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Why there's no stopping the Android train
It's a rare week indeed that doesn't see the emergence of some fresh news of Android's ascendance, but lately the evidence has been coming particularly fast and furious, suggesting that there really is no stopping the mobile platform--at least not anytime soon.
By Katherine Noyes | 23 February, 2011 06:24
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Android app offers new flexibility for IT admins
Information workers are increasingly demanding to use consumer-friendly Android and iOS devices on the job, so it stands to reason that IT administrators would value such flexibility too.
By Katherine Noyes | 22 September, 2010 08:19
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Why Intel's Infineon buy is a smart move
Intel has been on a buying binge lately. Just two weeks ago the world's largest chip maker agreed to acquire security vendor McAfee for $7.68 billion, and today it announced plans to buy Infineon Technologies' Wireless Solutions (WLS) division for $1.4 billion.
By Jeff Bertolucci | 31 August, 2010 08:18
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Google voice chat not ready for business--or is it?
Google's new Gmail calling may be a great way for consumers to make free and low-cost voice calls, but the service isn't quite ready for business customers using Google Apps, the search giant's suite of cloud-based productivity programs.
By Jeff Bertolucci | 26 August, 2010 08:26
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5 open source VoIP softphones to watch
The steady rise in people using IP telephony to communicate -- for personal and business reasons -- has led to the development of a number of different VoIP "softphones" that can be used on a PC or notebook.
By Rodney Gedda | 20 November, 2009 14:16
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