ACMA

News

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  ACMA voices concerns over revised TCP Code

  The Australia Media and Communications Authority (ACMA) may reject the revised Telecommunications Consumer Protections (TCP) Code submitted by industry body, the Communications Alliance, because of issues with sections covering advertising, pre-sale information and expenditure tools.

  By Hamish Barwick | 18 April, 2012 15:46

  Tags: ACMA, Communications Alliance, TCP code

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  DNSChanger malware victims may face internet switch off: ACMA

  The Australian Communications and Media Authority (ACMA) has urged Australian internet users who may be DNSChanger victims to remove the malware form their computers before 9 July or face no internet service when domain name system (DNS) servers maintained by the FBI are switched off.

  By Hamish Barwick | 30 March, 2012 15:16

  Tags: ACMA, DNSChanger, malware, security

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  ACMA calls for improved senior citizen cyber safety education

  Improving cyber safety education of senior citizens through more targeted programs would greatly improve their confidence and get more elderly Australians online, according to an Australian Communications and Media Authority (ACMA) submission to a Senate committee investigating cyber safety for senior Australians.

  By Hamish Barwick | 23 March, 2012 16:56

  Tags: ACMA, cyber safety, Senate Inquiry

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  EventsHQ hit with enforceable undertaking under Spam Act

  National Poker League brand owner, EventsHQ, has accepted to meet requirements of the Spam Act following an investigation by the Australian Communications and Media Authority (ACMA) into SMS messages sent to consumers which promoted National Poker League events.

  By Hamish Barwick | 07 March, 2012 16:32

  Tags: ACMA, EventsHQ, National Poker League, SMS spam, Spam Act

• Mobile Premium Services Code targets misleading SMS adverts

  The introduction of the Communications Alliance’s Mobile Premium Services (MPS) Code is intended to eliminate misleading premium rate SMS and MMS service advertisements.

  By Hamish Barwick | 01 March, 2012 12:18

  Tags: ACMA, mobile premium services, MPS Code, sms

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  Vodafone confirms spectrum licence renewal

  Vodafone Hutchison Australia (VHA) has responded to the Australian Communications and Media Authority (ACMA) limits on the amount of spectrum due to be sold to individual companies in 2012 by renewing its current licence holding.

  By Hamish Barwick | 10 February, 2012 14:34

  Tags: ACMA, Long Term Evolution (LTE), spectrum, Vodafone Hutchinson Australia (VHA)

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  TCP Code revised to include new provisions

  The revised Telecommunications Consumer Protections (TCP) Code by the Communications Alliance has included new provisions such as regular customer usage notifications for voice, SMS and data services, stronger controls on telecommunications product advertising, a compliance monitoring body and a unit-pricing regime in advertisements.

  By Hamish Barwick | 07 February, 2012 16:48

  Tags: ACMA, Communications Alliance, telecommunications, Telecommunications Consumer Protections [TCP)] Code

• ACMA issues Vodafone with TCP Code directions

  The Australian Communications and Media Authority (ACMA) provided directions for Vodafone and Vodafone Network to comply with the Telecommunications Consumer Protections Code (TCP Code).

  By Hamish Barwick | 21 December, 2011 10:36

  Tags: ACMA, customer service, data security, Nigel Dews, privacy commissioner, Vodafone

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  ACMA clears Seven Network of alleged Facebook privacy breach

  A Seven Local News report, which used images from a Facebook rest in peace (RIP) tribute page, has been found by the Australian Communications and Media Authority (ACMA) not to be in breach of the Commercial Television Industry Code of Practice 2010.

  By Hamish Barwick | 19 December, 2011 14:31

  Tags: ACMA, Facebook, privacy, Seven Network, social networking

• Aussies moving away from fixed-line communication devices: ACMA

  The Australian Communications and Media Authority (ACMA) has claimed that Australian consumers are embracing multiple forms of communication technologies, with mobile phones being the “bulk of voice communications.”

  By Lisa Banks | 08 December, 2011 16:03

  Tags: ACMA, Australian Communications and Media Authority (ACMA), VoIP

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  Discounts needed for low income earners to access NBN: ACCAN

  The Australian Communications Consumer Action Network (ACCAN) has proposed a broadband low income measures scheme, including discount wholesale prices, to enable Australians earning $26,000 a year or less to access to the National Broadband Network (NBN).

  By Hamish Barwick | 25 October, 2011 15:20

  Tags: accan, ACMA, digital divide, NBN

• ACMA proposes changes to mobile 1800, 1300 call rates

  Consumers who make calls to 1800 or 13/1300 numbers from their mobile phone could see a difference to their bill if proposed changes by the Australian Communications and Media Authority (ACMA) are made law.

  By Hamish Barwick | 11 October, 2011 13:29

  Tags: ACMA, Australian Communications Consumer Action Network (ACCAN), free calls, The Numbering Plan

• Telcos must implement "bill shock" prevention measures: ACMA

  Australian telcos must implement "bill shock" prevention measures in order for customers to better manage their usage and expenditure, the Australian Communications and Media Authority (ACMA) has advised.

  By Chloe Herrick | 09 September, 2011 11:37

  Tags: ACMA, Australian Communications and Media Authority (ACMA), bill shock, Chris Chapman, telcos

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  Convergence breaking regulations: ACMA

  The rapid convergence of communications and media has caused a meltdown in the effectiveness of existing regulatory arrangements, according to the Australian Communications and Media Authority (ACMA).

  By Tim Lohman | 29 August, 2011 11:51

  Tags: ACMA, Australian Communications and Media Authority (ACMA), Convergence, government

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  Federal Govt introduces telco customer service guarantee

  Major telcos may be hit with a penalty of $2 million should they fail to comply with a new customer service guarantee (CSG) standard established by the Federal Government in an effort to shield consumers against poor customer service.

  By Chloe Herrick | 10 August, 2011 10:01

  Tags: ACMA, Australian Communications and Media Authority (ACMA), fines, government, telcos, Telecommunications (Customer Service Guarantee – Retail Performance Benchmarks) Instrument (No.1) 2011, Telecommunications Industry Ombudsman (TIO), tio