Amazon.com, the multi-billion online retail website, experienced an outage of unknown proportions on Thursday afternoon.
Amazon outage - News, Features, and Slideshows
On Christmas Eve as Netflix customers cuddled up to watch their favorite holiday movies and TV shows with friends and family, many experienced a problem. Netflix was down.
An unexpected bug cropped up after new hardware was installed in one of Amazon Web Service's Northern Virginia data centers, which caused the more than 12-hour outage last week that brought down popular sites such as Reddit, Imgur, AirBNB and Salesforce.com's Heroku platform, according to a postmortem issued by Amazon.
Almost two hours before Amazon Web Services publicly acknowledged an outage that brought down websites such as Reddit, Imgur and Heroku, application monitoring startup Boundary claims it started noticing the problem.
Amazon Web Services has confirmed that its Elastic Block Storage (EBS) service is experiencing degraded service, leading sites across the Internet to experience downtime, including Reddit, Imgur and many others.
Tech vendors have been as bombastic as ever promoting the magical and amazing things their latest smartphones, cloud computing wares and network gear can do. When things go wrong, they're naturally a little less visible, but plenty of companies have sucked it up and done the right thing this year (perhaps with a little legal prodding here and there) and publicly apologized for minor and major customers inconveniences.
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