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  Virgin Mobile back online after billing system upgrade

  Mishaps that left Virgin Mobile’s billing system out of action have now been resolved, according to the mobile-only telco.

  By Rodney Gedda | 24 February, 2011 13:16

  Tags: billing systems, CRM, outage, Singl.eView, virgin mobile

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  CRM upgrade downs online services at Virgin Mobile

  A CRM and billing system upgrade project at Virgin Mobile has gone south with the mobile carrier unable to offer most of its online services including sales and account management.

  By Rodney Gedda | 23 February, 2011 16:21

  Tags: billing systems, CRM, outage, RightNow, virgin mobile

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  AAPT-iiNet user migration on track: Broad

  The migration of AAPT’s consumer business to iiNet is tracking to schedule and will be complete by the planned 30 September deadline, according to AAPT CEO, Paul Broad.

  By Tim Lohman | 10 September, 2010 15:40

  Tags: aapt, billing systems, iinet

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  Amberdms gives open source accounting green light

  New Zealand software company Amberdms has release a Web-based open source accounting and billing application aimed at simplifying business and customer management.

  By Rodney Gedda | 17 December, 2009 12:42

  Tags: accounting, accounting software, Amberdms, billing systems, open source

Whitepapers about billing systems

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  Five Things You Need to Know About Your Users Before You Deploy Business Intelligence

  In our years of experience working with companies of all types and sizes to design and deploy business intelligence systems, we’ve learned that there are five key things you need to know about your users before you roll out related technologies to them. In this paper, we will discuss these five things, as well as their implications.