business issues - News, Features, and Slideshows
Competing forces are affecting people who work on help or service desks. One is improving automation tools, which advocates say can replace level 1 and 2 support staff. At the same time, the number of help desk tickets is rising each year, which puts more demand on the service desk.
By Patrick Thibodeau | 01 September, 2014 23:50
Apple has announced it will host an event on September 9 in Cupertino, California, to unveil its newest iPhone.
By Gregg Keizer | 29 August, 2014 06:00
Silicon Valley technology companies use underpaid black, Latino and immigrant workers as janitors, cooks and security guards, according to a study released Monday.
By John Ribeiro | 26 August, 2014 18:52
Amazon will pay US$970 million to acquire Twitch, a site for live video broadcasts of people's video gaming sessions.
By Zach Miners | 26 August, 2014 07:48
Intel's US$740 million investment in software company Cloudera will help sell more x86 chips in Hadoop installations, but it could also be a defensive move to maintain its server lead from the emerging threat posed by 64-bit ARM servers.
By Agam Shah | 01 April, 2014 07:40
Last week, Salesforce.com reported its fourth-quarter and year-end fiscal 2014 results, announcing a major bump in revenue and even raising its guidance significantly. But the fast-growing cloud vendor is also continuing to post significant losses as it spends big on sales, marketing and acquisitions.
By Chris Kanaracus | 07 March, 2014 17:44
SAP's strategy event for the investment community on Tuesday offered few major surprises to anyone who's been closely monitoring the software vendor lately, but did serve to cement the company's future direction for product development, growth and customer retention. Here's a look at some of the highlights of the event.
By Chris Kanaracus | 04 February, 2014 22:20
Whitepapers about business issues
For a number of industries, there is room for delays caused by poor performance of IT infrastructure, and the importance of a solid monitoring system has never been greater. Read about how the Midcontinent Independent System Operator was able to tackle this challenge and effectively administer one of the world’s largest energy markets.
UXC Connect’s Jesmond Psaila says that DevOps can do for IT operations what Agile did for software development. This paper demonstrates how, by combining both approaches, you can significantly improve operational efficiency and time-to-market. • Marketing and development teams want to constantly change or increase functionality, while IT operations teams want to keep the environment as stable as possible • Agile software development and virtualisation have not solved the time-to-value problem faced by marketing and IT operations teams • Recent movements in DevOps aim to address and redefine a more agile service management platform, while new tools have vastly improved functionality to configure and automate common processes
- FTDigital Account Manager X 3 | Display + Video advertisingNSW
- CCL2 Technical Support Engineer - RightFax/MessagingVIC
- FTCampaign Managers| RTB / Programmatic | Expression of InterestNSW
- FTMachine Learning | JAVA | San Fran based global Company | SydneyNSW
- FTSenior Media TraderNSW
- FTCampaign Managers | RTB | Display + Video | Trading desk |SydneyNSW
- FTChief Information OfficerNSW
In this report From Infrastructure to Applications: The Future of IT is On-Demand Network World evaluates how IT departments are employing disruptive virtualisation and cloud computing approaches to support business growth and move IT into a value-adding profit centre.
- Apple's OS X Yosemite gets big start thanks to public beta
- Is Microsoft right -- does Cortana cleans Siri's clock?
- Are your calls being intercepted? 17 fake cell towers discovered in one month
- NIST issues Best Practices on how to best use Secure Shell software
- Germany's IFA show, debut ground for numerous new products, hits 90 years old
- Amid dueling lawsuits, state needs Oracle's help with health-insurance site transition
- First mobile device with MIPS 64-bit processor coming in 2016
- Four smartphone OSs fighting for survival
- AMD's new eight-core FX chips based on aging Piledriver architecture
- Uber vows to defy German ban on its UberPop ride-sharing service
- In earthquakes, alerts may turn machines into action heroes
- Should you buy enterprise applications from a startup?
- Microsoft's Australian Azure region 'just around the corner'
- Healthdirect Australia sees value in open source for security solution
- Namecheap says accounts compromised in hacking incident