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  Unified communications: Now mobile and in the cloud

  Effective communications, many would argue, is the key to business. But finding the appropriate technologies to support effective communications can be challenging for IT professionals. Unified communications is a concept that encompasses a variety of technologies, all capable of working together, and, yes, while communication is a human process, technology can enhance and improve it.

  By Andy Dignan, CDW senior manager, unified communications | 28 February, 2012 08:36

  Tags: applications, bring your own device, byod, cloud computing, cloud UC, collaboration, collaboration tools, consumer electronics, contact centers, internet, mobile UC, networking, smartphones, SMB, SMB Networking, software, telepresence, unified communications, Unified Communications Tracking Poll, unified messaging, video conferencing, web conferencing

• 15 Free Enterprise Collaboration Tools

  Whether your business is looking to start small or go big, many free tools can help jumpstart your enterprise collaboration efforts. Here's a look at 15 of the best -- some old, some new, some basic and some robust

  By CIO Staff | 06 July, 2010 08:33

  Tags: collaboration tools

• Online collaboration on the cheap: 20 free & low-cost tools

  Collaboration is a key component to success in today's business world. Workforces are increasingly dispersed, with remote workers, offshore contractors and global partnerships making the job of coordinating your team's work harder than ever.

  By Logan Kugler | 04 June, 2010 07:12

  Tags: business software, collaboration tools, online office applications

• More IT projects green-lighted amid signs of recovery, survey shows

  Many IT leaders intend to make high-tech purchases and technology projects a priority in the coming months as plans that had been put on hold during the downturn are prepped for takeoff in 2010.

  By Denise Dubie | 27 February, 2010 04:42

  Tags: cloud computing, collaboration tools

• Collaboration tools worth the investment, survey says

  A recent global survey of business and IT managers found that their companies got back benefits perceived as equal to four times their investment, on average, in unified communication and collaboration technologies.

  By Matt Hamblen | 15 October, 2009 07:08

  Tags: collaboration tools, R&D, unified communications

• Work smarter with online collaboration tools

  Budget constraints and limited technical support make it critical for most small and medium-size companies to work as efficiently as possible. An important first step in getting more and better work from relatively few people is to enable them to work together in real time, no matter how distant they actually may be.

  By Zack Stern | 12 March, 2010 03:40

  Tags: collaboration tools

Whitepapers about collaboration tools

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  Case study: Robinson Legal integrates an all-in-one unified communications and collaboration (UCC) solution

  A 5-year old analogue telephony system used by law firm Robinson Legal was costing $36,000 annually in call line and rental charges yet the phones were only being used to make, take and transfer calls without the multi functional benefits available from unified communications and collaboration. Learn how Robinson Legal selected a highly flexible telephony solution that integrated voice, e-mail, text, and faxes and mobile devices – all accessible from just one call number.

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  Becoming a Social Business

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  Improving Productivity in the Connected Enterprise Through Collaboration