Features

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  Six ways to get your employees to use CRM software

  A guaranteed way to increase your company's sales is to have a system in place to manage your sales activities. Having a custom relationship management (CRM) system that is easy and gets used by the sales team is a great step towards that goal.

  By James Wong | 29 April, 2009 10:10

  Tags: CRM

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  CRM On The Cheap: 5 Strategies That Backfire

  Your company knows that it wants a serious CRM system. But the CFO, nervous about the costs, starts to suggest strategies that could keep things under control.

  By David Taber | 28 April, 2009 11:42

  Tags: CRM

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  What to do if your cloud provider disappears

  Software developer Christopher Shockey saw the first signs of trouble in late 2008. A sales rep who had always represented Web application development provider Coghead was now calling on behalf of Coghead's much larger rival Salesforce.com.

  By Robert L. Scheier | 21 April, 2009 09:05

  Tags: cloud computing, coghead, CRM, development platforms, ERP, IBM, salesforce.com, sap, sugarCRM

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  Application builders in the sky

  The power of Web-based applications continues to burgeon as they take on the art of application building itself. In a number of online tools, the old compile-link-deploy loop disappears, and editing a Web application becomes as simple as editing a comment for Slashdot. (Notice I used the word "edit," not "program.") Just click a few times in the browser and your application is up and running.

  By Peter Wayner | 23 September, 2008 08:21

  Tags: CRM, programming