TalkingTech
The view from the top of IT with TechWorld Editor Rohan Pearce
The National Australia Bank is seeking to streamline is customer experience by using speech recognition at its main telephony customer service point.
By Rodney Gedda | 05 May, 2009 14:34
A former IT analyst at the Federal Reserve Bank of New York and his brother were arrested Friday on charges that they took out loans using stolen information, including sensitive information belonging to federal employees at the bank.
By Robert McMillan | 27 April, 2009 05:14
The U.S. government has taken several steps to combat identity theft during the past two years, including increased prosecutions of criminals and decreased use of Social Security numbers to identify constituents, according to a report released Tuesday.
By Grant Gross | 22 October, 2008 10:40
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