instant messaging - News, Features, and Slideshows
As part of Twitter's larger push to give more people a reason to use its service, it is changing its direct messaging function to let users receive missives from people they don't follow.
By Zach Miners | 21 April, 2015 03:46
Facebook annoyed and puzzled many people last year when it forced them to download its Messenger app for chats. Its reasons for doing so are now clearer: Messenger is becoming a beast of an app, with its own links to outside businesses and software apart from Facebook's main site.
By Zach Miners | 28 March, 2015 08:47
The popular group chat tool Slack suffered a hack of its central database last month, the company admitted Friday, potentially compromising users' profile information like log-on data, email addresses and phone numbers.
By Zach Miners | 28 March, 2015 05:22
Eight percent of online Americans may use Twitter, as the Pew Internet & American Life Project reported on Thursday. But does that mean your small business should use the service in its marketing and communications efforts?
By Katherine Noyes | 11 December, 2010 06:20
Have you checked your work e-mailtoday? If you're like most employees in the United States and United Kingdom, the answer is yes despite the fact that it is not only the weekend, but an extended holiday weekend for most workers in the US. A day off is becoming an increasingly foreign concept as workers stay connected virtually 24/7.
By Tony Bradley | 06 September, 2010 23:43
The popularity of instant messaging has grown exponentially in the past decade, but the communication platform's immediacy presents users with endless opportunities to come off the wrong way. These tips will help you stay in the good graces of your IM buddies.
By Christopher Null | 12 August, 2009 14:34
Integrating enterprise communication tools -- from telephony to e-mail, conferencing and instant messaging -- is the key to delivering a richer collaboration environment that increases productivity. But deployment and management of unified communications systems can be daunting.
By Francois Depayras | 13 August, 2008 09:21
The following report, is based on a global survey of 706 IT and security professionals conducted in the United States, Canada, Germany, United Kingdom, Australia and New Zealand. The goal of the survey was to capture data on current attitudes and trends with mobile devices and IT security. This is the third survey on this topic and this report evaluates differences in responses to similar questions asked over the past two years.
Over the past several years, we’ve seen business requirements rapidly evolve and technologies continue to advance, yet the way many companies approach disaster recovery remains at a standstill. Tolerance for downtime is at an all-time low, and many organizations — and particularly their users — expect IT services to be “always-on.” Meanwhile, new virtualization and automation technologies have emerged that can help fill gaps in continuity plans, but many organizations have been slow to adopt them, thus widening the gap between business expectations and IT realities.
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