TalkingTech
The view from the top of IT with TechWorld Editor Rohan Pearce
News about instant messaging
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Alcatel-Lucent lets iPads go from IM to voice and video without hanging up
Alcatel-Lucent's OpenTouch Conversation software will allow enterprise users to switch among different ways of communicating -- including instant messaging, voice calls and video conferencing -- without interrupting their conversations. The software will first be available on Apple's iPad, the company said on Monday.
By Mikael Ricknäs | 27 March, 2012 04:34
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Microsoft restores access to phones that couldn't access Skype
Microsoft has fixed a bug that made it impossible for about a dozen models of Skype-certified phones to log into the popular IM, VoIP and video-conferencing service.
By Juan Carlos Perez | 17 March, 2012 10:26
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AOL: No plans to kill off Instant Messenger
Despite a report today that AOL is killing off its popular instant messaging service, the company says that's not true.
By Sharon Gaudin | 15 March, 2012 09:01
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Google restores interoperability with AOL AIM
Google and AOL have restored the interoperability between their two instant messaging (IM) networks, a little over two weeks after it was temporarily suspended due to a spam flood originating in AOL's AIM that affected Gmail Chat and Google Talk users.
By Juan Carlos Perez | 15 March, 2012 04:09
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Some Skype-certified phones failing to log into the service
Microsoft is investigating reports that about a dozen models of Skype-certified phones are having trouble logging into the IM, VoIP and video-conferencing service.
By Juan Carlos Perez | 14 March, 2012 02:59
Features about instant messaging
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Who’s using Twitter? Some surprising answers
Eight percent of online Americans may use Twitter, as the Pew Internet & American Life Project reported on Thursday. But does that mean your small business should use the service in its marketing and communications efforts?
By Katherine Noyes | 11 December, 2010 06:20
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Did e-mail and the Internet kill the 9-5 workday?
Have you checked your work e-mailtoday? If you're like most employees in the United States and United Kingdom, the answer is yes despite the fact that it is not only the weekend, but an extended holiday weekend for most workers in the US. A day off is becoming an increasingly foreign concept as workers stay connected virtually 24/7.
By Tony Bradley | 06 September, 2010 23:43
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Instant messaging etiquette: Five simple rules
The popularity of instant messaging has grown exponentially in the past decade, but the communication platform's immediacy presents users with endless opportunities to come off the wrong way. These tips will help you stay in the good graces of your IM buddies.
By Christopher Null | 12 August, 2009 14:34
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Unifying unified communications
Integrating enterprise communication tools -- from telephony to e-mail, conferencing and instant messaging -- is the key to delivering a richer collaboration environment that increases productivity. But deployment and management of unified communications systems can be daunting.
By Francois Depayras | 13 August, 2008 09:21
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