TalkingTech
The view from the top of IT with TechWorld Editor Rohan Pearce
News about insurance
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iSelect eyes more speech analytics after $350K spend
Despite spending upwards of $350,000 on a speech analytics system, Melbourne based insurance broker iSelect is looking to expand its existing call centre software to support better real-time processing, including possible emotion recognition.
By Rodney Gedda | 13 July, 2011 15:39
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Wesfarmers insurance modernises with private cloud
Retail giant Wesfarmers has deployed a Web-based consumer insurance application on a private cloud and is leveraging it to transform its legacy commercial insurance architecture.
By Rodney Gedda | 27 May, 2010 10:03
Features about insurance
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ING Life India adopts open source to expand business
In the insurance business, everyone's headed into the hinterland. But the cost of every new branch can bite deeply. Here's how going Open Source helped ING Life save US$1.7 million and funded its expansion plans.
By Sneha Jha | 19 October, 2009 10:41
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