ip telephony - News, Features, and Slideshows
Telstra has reduced the time of its order-to-activation process for its Telstra IP telephony service by 70 per cent after implementing business process management (BPM) software by Pegasystems, a Telstra official told the Gartner BPM Summit yesterday in Sydney.
By Adam Bender | 14 May, 2013 12:21
Bethsalem Care suffered years of poor WiFi and IP telecommunications before learning that faulty configuration was to blame.
By Adam Bender | 10 January, 2013 12:44
The National Health and Medical Research Council (NHMRC) wants to replace an “ageing” phone system with IP telephony, according to a request for tender posted Tuesday.
By Adam Bender | 28 November, 2012 09:39
A transition from analog to IP telephony in mid-2011 enhanced the Hobsons Bay City Council’s ability to communicate with constituents. Customer service manager, Suzanne Paterson, said the council plans to add Web chat to open a further channel for customer interaction.
By Adam Bender | 05 November, 2012 11:36
In addition to the well-known Asterisk, there is a vibrant community of open source software PBX systems that can be used for internal and service provider IP telephony. Here are five exciting open source VoIP and UC projects to keep an eye on.
By Rodney Gedda | 21 October, 2009 10:53
Whitepapers about ip telephony
In 2012, Aberdeen surveyed 485 users of IP Telephony and legacy TMD telephony. The study assessed aspects of TCO, planned vs unplanned downtime, and which products they used. 74% of respondents were categorised in the SME sector; this report focuses on this group’s TCO experience.
In the current market, there is an increasing demand for unbiased information about Enterprise Mobility Management (EMM) solutions. This white paper focuses on solutions that are anticipated to have an important role in Enterprise Mobility Management. An overview of features has been created to enable a better understanding and comparison of capabilities.
With increasing levels of threats and regulations, your need for identity and access governance (IAG) has never been greater. You need to know exactly who has access to what, and make sure all access levels are appropriate. Your overall solution needs to be integrated and seamless. And it has to move fast—otherwise it's too little, too late. This white paper explores the market forces that are driving the growth of this problem.
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