IT careers - News, Features, and Slideshows
Competing forces are affecting people who work on help or service desks. One is improving automation tools, which advocates say can replace level 1 and 2 support staff. At the same time, the number of help desk tickets is rising each year, which puts more demand on the service desk.
By Patrick Thibodeau | 01 September, 2014 23:50
The U.S. Commerce Department plans to hire a chief data officer , whose job will be to make more of the department's data publicly available. Whoever takes the job will be part of an exclusive club.
By Patrick Thibodeau | 25 August, 2014 20:20
See who's made the list the last 21 years.
By Computerworld Staff | 23 June, 2014 20:04
Peter Markos, CIO and general manager for Rotary International, contends with challenges ranging from authenticating a constantly changing list of users who need to access Rotary's systems to enabling applications that work for a vastly diverse membership.
By Mary K. Pratt | 24 March, 2014 10:37
UXC Connect’s Jesmond Psaila says that DevOps can do for IT operations what Agile did for software development. This paper demonstrates how, by combining both approaches, you can significantly improve operational efficiency and time-to-market. • Marketing and development teams want to constantly change or increase functionality, while IT operations teams want to keep the environment as stable as possible • Agile software development and virtualisation have not solved the time-to-value problem faced by marketing and IT operations teams • Recent movements in DevOps aim to address and redefine a more agile service management platform, while new tools have vastly improved functionality to configure and automate common processes
- CCL2 Technical Support Engineer - RightFax/MessagingVIC
- FTMachine Learning | JAVA | San Fran based global Company | SydneyNSW
- FTCampaign Managers| RTB / Programmatic | Expression of InterestNSW
- FTSenior Media TraderNSW
- FTCampaign Managers | RTB | Display + Video | Trading desk |SydneyNSW
- FTDigital Account Manager X 3 | Display + Video advertisingNSW
- FTChief Information OfficerNSW
Over recent years, network devices have evolved way beyond their traditional role of just ‘directing traffic’. This whitepaper argues that the convergence of different technologies within the same device calls for new thinking about network management. • The introduction of new devices and advanced infrastructure has made the work of enterprise network management teams more complex • Servers, storage, operating systems and applications were the responsibility of other teams, but thanks to the converged infrastructure and new technologies, the roles of teams are blurring • Getting and keeping today’s application performance systems optimally tuned calls for high levels of network, hardware, software and application skills
- Healthdirect Australia sees value in open source for security solution
- Namecheap says accounts compromised in hacking incident
- Why hackers may be stealing your credit card numbers for years
- Quickflix suffers $10m loss
- Web Marketing Experts to create 115 new jobs in Melbourne
- Comms Alliance backs website blocking in piracy fight
- Reconnaissance code on industrial software site points to watering hole attack
- China orders Microsoft to explain Windows, Office practices within 20 days
- Europol launches international cybercrime task force
- Show spotlight will be on smartwatches with better looks and connectivity
- China gives Microsoft 20 days to answer questions in anti-monopoly probe
- Happy Labor Day -- will a bot take your help desk job?
- European 700MHz band should be freed for mobile broadband by 2020, report says
- Bill shock measures extended to all telcos
- Warrantless requests for customer data dominate in Telstra Transparency Report