TalkingTech
The view from the top of IT with TechWorld Editor Rohan Pearce
HP's David Cannon, co-author of the Service Operation book for latest version of ITIL, talks about why Australian adoption outstrips the US, what’s new in ITIL v3 and how to avoid common pitfalls
By Darren Pauli | 25 September, 2008 08:00
Conforming to ITIL v3, the latest IT Service Management [ITSM] standard, can require major changes to any organisation's IT operating processes. And proceeding too quickly is a recipe of trouble.
By Dylan Bushell-Embling | 05 September, 2008 16:02
Recent comments
4 hours, 29 minutes ago
12 hours, 48 minutes ago
13 hours, 44 minutes ago
18 hours, 26 minutes ago
1 day, 2 hours ago
1 day, 13 hours ago
1 day, 16 hours ago
1 day, 20 hours ago
1 day, 23 hours ago
2 days ago