TalkingTech
The view from the top of IT with TechWorld Editor Rohan Pearce
News about itsm
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BYOT increases in priority for enterprises: UXC Consulting
Responding to employee demand for bring your own technology (BYOT) has led more Australian companies to implement IT service management (ITSM) structures in order to support BYOT rollouts, according to a UXC Consulting survey.
By Hamish Barwick | 05 October, 2011 12:13
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IT service management awarded in Perth
Monash University, Australian Defence Organisation, Australian Electoral Commission and the Doric Group are just some of the finalists in this year’s IT service management (ITSM) awards.
By Mark Phillips | 12 August, 2011 17:04
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BMC Software will add more SaaS products
BMC Software is planning to offer more versions of its software in the SaaS (software as a service) model in the next 12 months, as it is seeing growing customer demand for these services, an executive of the company said on Friday.
By John Ribeiro | 18 May, 2010 05:57
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EDS to collaborate with UTS on global ITSM standard
HP subsidiary EDS is working with the University of Technology, Sydney (UTS) to develop a global standard for assessing an organisation's IT Service Management (ITSM) capability.
By Dylan Bushell-Embling | 15 October, 2008 14:13
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Hasten slowly for ITIL v3 success
Conforming to ITIL v3, the latest IT Service Management [ITSM] standard, can require major changes to any organisation's IT operating processes. And proceeding too quickly is a recipe of trouble.
By Dylan Bushell-Embling | 05 September, 2008 16:02
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