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  Offshoring and security: IT managers, network admins divided on risk

  Does offshore outsourcing make an IT organization more vulnerable to data loss or attack? Or are offshore providers actually improving network security for their customers?

  By Stephanie Overby | 26 October, 2011 03:42

  Tags: business, business issues, Management Topics, Management Topics | Outsourcing, network, networking, offshore outsourcing, offshoring, outsourcing, risk, security, services, Steve Birnkrant

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  Cloud CIO: In defense of corporate IT

  Last week's blog post, Cloud CIO: Yes, Your Job is at Risk, was one of the most widely-read-and definitely the most -post I've ever written for CIO.com. Clearly, the discussion of cloud computing's effect on a CIO's career struck a nerve with readers.

  By Bernard Golden | 16 June, 2011 02:33

  Tags: business, business issues, career, careers, CIO role, cloud, cloud computing, internet, it, IT department, it management, Management Topics, Management Topics | Careers, VMware

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  9 ways to stop your IT outsourcing deal from leaking money

  If there were a relatively straightforward way for an IT leader to boost his company's bottom line by millions of dollars a year, chances are he wouldn't ignore it. But that's just what many CIOs are doing as a result of poor outsourcing management.

  By Stephanie Overby | 16 June, 2011 07:18

  Tags: business, business issues, governance, IT outsourcing, Management Topics, Management Topics | Outsourcing, outsourcing, services, TPI, value

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  No. 1 gripe with outsourcers: Lousy service

  IT outsourcing as we know it is more than 15 years old, yet service quality remains a big concern for CIOs. The results of the 2011 IDG Enterprise Outsourcing and Service Providers Survey bear that out: While 44 per cent of the 1,176 IT leaders who responded to the online survey said their service-level agreements (SLAs) were tighter than they were three years ago, they cited poor-quality service as the top risk of IT outsourcing-ahead of security, loss of internal knowledge and hidden costs. Lax internal governance and an overreliance on contractual obligations may be to blame.

  By Stephanie Overby | 15 June, 2011 03:33

  Tags: business, business issues, infrastructure, Management Topics, Management Topics | Outsourcing, outsourcing, outsourcing management, services, SLAs

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  Corporate IT spending gets boost as hiring increases

  The good news is right there on the balance sheets of some of the nation's largest and most influential IT companies: Their income and revenue are higher and growing again, and the effects are starting to be very noticeable across the U.S. tech industry.

  By Todd R. Weiss | 15 June, 2011 08:26

  Tags: business, business issues, economy, IT hiring, IT spending, Management Topics, Maven Wave Partners

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