• Infosys' first CEO returns to lead company

  Infosys' co-founder and first CEO N. R. Narayana Murthy has returned to the company as executive chairman, amid concerns that the outsourcer's performance has not been as good as that of some of its Indian peers.

  By John Ribeiro | 01 June, 2013 19:49

  Tags: business issues, services, personnel, outsourcing, infosys, restructuring

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  China still safe for IT outsourcing, despite US security concerns, says vendor

  China's reputation for security may have been marred by recent U.S. accusations of state-sponsored hacking but the nation is still a safe place as a tech subcontractor for foreign businesses, according to one of China's largest IT outsourcing vendors.

  By Michael Kan | 14 May, 2013 12:40

  Tags: services, Pactera, outsourcing, security, government

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  Wipro's IT services business posts slow growth in difficult market

  Indian outsourcer Wipro reported slow revenue growth in its IT services business, reflecting a continued volatility in the outsourcing market.

  By John Ribeiro | 19 April, 2013 04:48

  Tags: business issues, services, offshoring, outsourcing, infosys, financial results, wipro, Tata Consultancy Services

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  Tata reports strong revenue and profit growth despite uncertain market

  India's Tata Consultancy Services reported strong first quarter revenue and profit growth, despite indications that the outsourcing market is still uncertain.

  By John Ribeiro | 17 April, 2013 15:21

  Tags: business issues, services, outsourcing, financial results, Tata Consultancy Services

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  Infosys' profit drops in 'challenging' market

  Indian outsourcer Infosys saw its profit drop even as revenue grew in the first quarter, as margins were hit by staff salary increases, and investments and acquisitions by the company in new technology areas and markets.

  By John Ribeiro | 12 April, 2013 08:11

  Tags: business issues, services, offshoring, outsourcing, infosys, financial results

• The world's most unusual outsourcing destination

  Think of North Korea, and repression, starvation and military provocation are probably the first things that come to mind. But beyond the geopolitical posturing, North Korea has also been quietly building up its IT industry.

  By Martyn Williams | 11 June, 2010 10:48

  Tags: outsourcing, north korea

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  How to manage outsourcers after the contract's ink is dry

  When the global trade association SEMI experienced a big revenue decline last year and had to cut staff, CIO Gil McInnes turned to outsourcing.

  By Mary Brandel | 09 March, 2010 07:29

  Tags: outsourcing

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  Outsourcing information security

  The need to keep information secure is not a recent development. To satisfy this need, most organisations construct a list of security requirements based on common sense. This has proven fairly effective with simple and well understood media such as pen and paper. As information management (and its security) has become more complex in nature, the likelihood of a gap in that common sense list of requirements has increased.

  By Simon Burson | 28 January, 2010 07:24

  Tags: outsourcing, Managed security services, security

• Offshoring? Try China and India plus a third site

  China may be rising as an offshoring destination, but many companies are outsourcing to multiple countries rather than just choosing between China and India.

  By Owen Fletcher | 22 June, 2009 22:24

  Tags: india, offshoring, outsourcing, China

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  10 Cultural Faux Pas You Should Never Make in India

  It's been 12 hours since your last bite to eat. Your stomach growls angrily as you meet the host who will take care of all your needs while you prepare to sign a big contract with his company. He takes you out to dinner at a nice restaurant--please tell me you didn't just order a steak!

  By Shawna McAlearney | 18 April, 2009 09:02

  Tags: india, outsourcing

Whitepapers about outsourcing

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  Unified Monitoring™ A Business Perspective

  The enterprise computing landscape has changed dramatically. Virtualisation, outsourcing, SaaS, and cloud computing are creating fundamental changes, and ushering in an era in which enterprises distribute increasingly critical IT assets and applications across multiple service providers.This paper explores today’s computing trends and their monitoring implications in detail. In addition, it reveals how a new monitoring paradigm architecture, that uniquely addresses the monitoring realities of today’s and tomorrow’s enterprises—whether they rely on internal platforms, external service providers, or a combination of both.

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  Case Study: A Strong Focus on Business Process Flow and Workload Optimisation

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  The Four Pillar Strategy for Next Generation Data Centers