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  Tech guns for hire: 5 places to find skilled IT contractors

  Even for organizations with a stellar full-time IT staff, situations often arise where temporary outside help is needed. A big Web project might demand a few extra programmers to meet a tough deadline, for example, or a rollout of tools to support a sales force bent on capturing a broader market may require expertise not available in-house.

  By Logan Kugler | 22 May, 2012 20:08

  Tags: software, services, project management, outsourcing, IDC, applications

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  Medical firm avoids Exchange nightmare with outside help

  International medical vendor Mediq was expanding in a big way by acquisition and needed a standard email platform across its business, but the project's cost and the complexity of doing it alone was so daunting that the company called on outside help that costs it less in the long run.

  By Tim Greene | 22 May, 2012 05:31

  Tags: unified communications, services, regulatory compliance, outsourcing, networking, microsoft outlook, Microsoft Exchange migration, management, it management, infrastructure management, Google, E-mail services, email management, compliance, azaleos

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  Outsourcing Allows Utility to Refocus IT

  Consumers Energy has hired an outsourcer to take over some of its day-to-day IT operations, and it hopes the move will allow its own data center workers to focus on projects that directly impact its bottom line.

  By Patrick Thibodeau | 21 May, 2012 23:44

  Tags: services, security, outsourcing, it management, IT Leadership, data security, data protection, CIO role

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  Utility hires outsourcer -- but keeps IT staff

  Consumers Energy, a large utility in Michigan, has hired an offshore outsourcing firm to take over some of its IT operations. But instead of cutting its internal IT employees, it is retraining them for new types of work.

  By Patrick Thibodeau | 14 May, 2012 23:02

  Tags: staff management, services, outsourcing, it management

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  Infosys' legal problems prompt analysts' concerns

  WASHINGTON - The company that is a target in a federal probe on its use of visas, Infosys, says it is assuring customers that the government investigation, despite its unknown outcome, will not impact its business.

  By Patrick Thibodeau | 10 May, 2012 08:57

  Tags: staff management, services, Regulation, Palm, outsourcing, it management, infosys, Gov't Legislation/Regulation, government

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  From IT to ET: Cloud, consumerisation, and the next wave of IT transformation

  IT as we know it is over.

  By Johna Till Johnson | 23 April, 2012 21:32

  Tags: cloud computing, Configuration/maintenance, consumerization, Data Center, hardware systems, Harvard Business Review, infrastructure management, internet, mainframe, management, Nemertes Research, networking, Nicholas Carr, outsourcing, services, wireless

• The world's most unusual outsourcing destination

  Think of North Korea, and repression, starvation and military provocation are probably the first things that come to mind. But beyond the geopolitical posturing, North Korea has also been quietly building up its IT industry.

  By Martyn Williams | 11 June, 2010 10:48

  Tags: north korea, outsourcing

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  How to manage outsourcers after the contract's ink is dry

  When the global trade association SEMI experienced a big revenue decline last year and had to cut staff, CIO Gil McInnes turned to outsourcing.

  By Mary Brandel | 09 March, 2010 07:29

  Tags: outsourcing

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  Outsourcing information security

  The need to keep information secure is not a recent development. To satisfy this need, most organisations construct a list of security requirements based on common sense. This has proven fairly effective with simple and well understood media such as pen and paper. As information management (and its security) has become more complex in nature, the likelihood of a gap in that common sense list of requirements has increased.

  By Simon Burson | 28 January, 2010 07:24

  Tags: Managed security services, outsourcing, security

• Offshoring? Try China and India plus a third site

  China may be rising as an offshoring destination, but many companies are outsourcing to multiple countries rather than just choosing between China and India.

  By Owen Fletcher | 22 June, 2009 22:24

  Tags: China, india, offshoring, outsourcing

Whitepapers about outsourcing

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  Unified Monitoring™ A Business Perspective

  The enterprise computing landscape has changed dramatically. Virtualisation, outsourcing, SaaS, and cloud computing are creating fundamental changes, and ushering in an era in which enterprises distribute increasingly critical IT assets and applications across multiple service providers.This paper explores today’s computing trends and their monitoring implications in detail. In addition, it reveals how a new monitoring paradigm architecture, that uniquely addresses the monitoring realities of today’s and tomorrow’s enterprises—whether they rely on internal platforms, external service providers, or a combination of both.

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  Case Study: A Strong Focus on Business Process Flow and Workload Optimisation