productivity

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  • How Quora could help your business

    Question-and-answer sites like Yahoo Answers may offer a quick way to ask questions and get answers, but they tend to be plagued by wisecracks, poor spelling, and generally low quality. On the other hand, a new site targeting this niche, Quora, is going to great lengths to keep quality high.

  • Top 5 free Google Apps add-ons for business

    Google launched its Apps Marketplace back in March, effectively inviting companies to create business software for the cloud that would sit alongside the standard set of Google Apps.

Features about productivity
  • What's in the Tech Crystal Ball For 2011?

    Market research firm IDC makes a number of tech-related predictions near the end of every calendar year, but its prognostications for 2011 may well be among the company's most dramatic yet.

  • 12 amazing productivity boosters

    It's official: I can no longer think of a single person I know (unless, of course, you count my two-year-old) who doesn't have more work on their to-do list than any human being can reasonably be expected to handle. If you're like everyone I know, chances are you could use a few new tools to help you manage your priorities, simplify your life, and accomplish more. This guide is for you.

Whitepapers about productivity

  • IT Service Management Blueprint

    Every day your service desk is a challenge. Manual processes, repetitive issues, and human error cause delays in cycle times and leave your users dissatisfied. It’s time to accelerate service delivery with automation. Automation can significantly impact and alleviate these commonly reported service desk difficulties: • Issues aren’t resolved promptly due to manual processes in routing, issue resolution, and request management, leading to missed SLAs. • Recurring requests, like password resets, show up in your queue constantly, preventing your team from responding to more complex issues. • Customer satisfaction is low with employees forced to delay work while they wait on IT to provide solutions.

  • 10 Reasons to adopt mobile workstations for engineers and designers

  • The leadership handbook

  • The state of support services: 2015

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