RIM BlackBerry OS 10 delay - News, Features, and Slideshows
Tech vendors have been as bombastic as ever promoting the magical and amazing things their latest smartphones, cloud computing wares and network gear can do. When things go wrong, they're naturally a little less visible, but plenty of companies have sucked it up and done the right thing this year (perhaps with a little legal prodding here and there) and publicly apologized for minor and major customers inconveniences.
By Bob Brown | 08 November, 2012 20:53
Cultivating customer loyalty today is more challenging than in the past. This paper explains why creating closer customer relationships depends on master data management. • Customers today expect all of your attention, instant access to information, and a uniform brand experience • If you can get fast access to data and respond quickly and correctly, results can include closer customer relationships and fierce loyalty • With MDM, an organization that lacked a single trusted view can instantly respond in real time, take advantage of opportunities, avert problems before they escalate
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