TalkingTech
The view from the top of IT with TechWorld Editor Rohan Pearce
News about Salmat
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Salmat to implement Avaya call centre technology
Australian call centre provider, Salmat (ASX: SLM), has signed a five-year deal with Avaya for an undisclosed sum to implement a communications platform across its Australian and New Zealand operations designed to improve customer call resolution.
By Hamish Barwick | 29 November, 2011 11:50
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740 Salmat staff to face redundancy
740 Salmat call centre employees will lose their jobs after the company lost a hefty contract with Telstra this week.
By Chloe Herrick | 08 March, 2011 15:38
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Salmat cuts guidance due to contract loss
Shares in Salmat Ltd have dropped by over six per cent after cutting guidance because of Telstra Corporation Ltd cancelling its call centre contract with the group.
By AAP | 07 March, 2011 14:24
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Salmat to embark on massive data centre consolidation
Australian customer communications solution company Salmat (ASX: SLM) is in the planning stages of shrinking 35 data centre sites across the country down to just two.
By Hamish Barwick | 04 February, 2011 16:48
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Salmat develops SME solution
Salmat has shared insights into the company’s move to the SME market, saying marketing across a number of different IT platforms has been the key to the company’s success.
By Lisa Banks | 17 September, 2010 11:09
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