TalkingTech
The view from the top of IT with TechWorld Editor Rohan Pearce
Australian call centre provider, Salmat (ASX: SLM), has signed a five-year deal with Avaya for an undisclosed sum to implement a communications platform across its Australian and New Zealand operations designed to improve customer call resolution.
By Hamish Barwick | 29 November, 2011 11:50
740 Salmat call centre employees will lose their jobs after the company lost a hefty contract with Telstra this week.
By Chloe Herrick | 08 March, 2011 15:38
Shares in Salmat Ltd have dropped by over six per cent after cutting guidance because of Telstra Corporation Ltd cancelling its call centre contract with the group.
By AAP | 07 March, 2011 14:24
Australian customer communications solution company Salmat (ASX: SLM) is in the planning stages of shrinking 35 data centre sites across the country down to just two.
By Hamish Barwick | 04 February, 2011 16:48
Salmat has shared insights into the company’s move to the SME market, saying marketing across a number of different IT platforms has been the key to the company’s success.
By Lisa Banks | 17 September, 2010 11:09
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