sip - News, Features, and Slideshows
A transition from analog to IP telephony in mid-2011 enhanced the Hobsons Bay City Council’s ability to communicate with constituents. Customer service manager, Suzanne Paterson, said the council plans to add Web chat to open a further channel for customer interaction.
By Adam Bender | 05 November, 2012 11:36
Workers in telecom departments may be understandably apprehensive about switching from TDM to SIP, since it could conceivably put them out of work.
By Brad Reed | 29 March, 2011 08:49
The latest iteration of Google's Android mobile operating system has arrived in version 2.3 – codenamed 'Gingerbread' – with support for larger, tablet-sized screens.
By Rodney Gedda | 07 December, 2010 07:23
Session Initiation Protocol will remain the driver of innovation in unified communications for the next decade, putting it on par with TCP/IP as a networking game changer, Avaya's CEO told an overflow crowd at his Interop keynote address Tuesday.
By Tim Greene | 28 April, 2010 05:57
Unified communications vendor, ShoreTel. has announced interoperability with the beta version of Skype for SIP, enabling voice calls via Skype with a ShoreTel UC system and Skype users can now contact ShoreTel telephone systems for free via a Web-based click-to-call service.
By Rodney Gedda | 10 September, 2009 10:21
This vendor-written tech primer has been edited by Network World to eliminate product promotion, but readers should note it will likely favor the submitter's approach.
By By Christopher Smith, VP of enterprise communications and unified communications, Level 3 | 18 February, 2015 01:39
In addition to the well-known Asterisk, there is a vibrant community of open source software PBX systems that can be used for internal and service provider IP telephony. Here are five exciting open source VoIP and UC projects to keep an eye on.
By Rodney Gedda | 21 October, 2009 10:53
This report showcases the results from a Computerworld survey across IT managers and CIOs on their organisation’s use and intentions around data backup and recovery processes. Find out: how IT leaders are changing the way they protect their organisation’s valuable information, the most popular uses and intentions around data backup practices and how organisations are dealing with exponential data growth.
The mobile workforce needs dependable, high-speed network connectivity to get the job done. This whitepaper looks at how refreshing client fleets with built-in 4G LTE technology lets employees take the internet with them - boosting flexibility, productivity and cost-efficiency.
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