The view from the top of IT with TechWorld Editor Rohan Pearce
Facebook, in a move poised to give a major boost to its position as a mass media platform, will soon start placing video ads into users' feeds.
By Zach Miners | 17 December, 2013 19:40
U.S. President Barack Obama, hoping to repair some of the damage wrought by the troubled Healthcare.gov site, will meet with executives from technology companies including Yahoo and Twitter on Tuesday.
By Zach Miners | 17 December, 2013 01:16
Twitter has reversed a controversial policy change announced Thursday that would let a user block others on Twitter, but the blocked people could still continue to follow and see the user's tweets and interact with them.
By John Ribeiro | 13 December, 2013 04:23
You might think of Instagram's new private messaging feature as a way to share certain photos with just your best friends. But Instagram -- and the Kardashians -- have other ideas about how the tool could be used to serve up promotional content.
By Zach Miners | 13 December, 2013 01:09
You just left cocktail hour or a networking event and forgot to grab a business card from the person you'd been chatting with. Don't kick yourself. Instead, log on to LinkedIn to do some cyberstalking. It's a much better resource than Facebook, because with just bits and pieces of information, you're still likely to be able to find your target.
By Nick Barber | 12 February, 2013 22:28
When I signed up for a Twitter account in the summer of 2009 I spent some time thinking about whether or not I should protect my tweets. As a novice Twitter user, I had to decide whether the benefits of protecting my tweets outweighed the drawbacks. Looking back, I do not regret my decision to protect my tweets, and I'll tell you why.
By Phil Shapiro | 23 February, 2011 09:14
With more than 80 million users worldwide, LinkedIn has established itself as the premier social networking site for professionals. If you're job searching, looking to broaden your network or hunting for new partnerships, these 10 tips and tricks will propel you toward success.
By Kristin Burnham | 31 January, 2011 15:23
Back in November 2010, Facebook announced plans for a "social inbox" -- a space that would serve as a hub for all communications that people use online or via mobile phones, ranging from text messages and chat messages to e-mail messages, too.
By Kristin Burnham | 12 January, 2011 10:25
You've probably heard of social-networking service Foursquare. If you haven't already jumped in headfirst yourself, you may be aware that Foursquare's a location-based social network that lets users "check-in" via mobile device at restaurants, bars, shopping malls, wherever, to obtain points and rewards in the form of "Mayorships" and "badges." And many are calling it "the next Twitter."
By Al Sacco | 11 May, 2010 07:17
Despite the frothy headlines stirred by Twitter's initial public offering, tech is not in a bubble of the sort that arose before the 2000 dot-com crash.
By Marc Ferranti | 08 November, 2013 21:33
Twitter made its IPO documents public Thursday and in the process revealed some juicy information about the company, like how much money it makes (or loses) and how much its executives get paid. Here are a few of the details we learned about Twitter today.
By James Niccolai | 04 October, 2013 01:26
New technologies and new IT strategies are here to solve all your problems -- except the ones they create
By Peter Wayner | 28 May, 2013 10:09
Apple saves $5 million a year on case and email deflection, while its agents find information 47 per cent faster than before they invested in something called Transformational Knowledge. In today’s consumer-empowered marketplace, you cannot afford negative customer experiences. However many companies lack the tools and processes required to empower their employees to deliver great customer experiences. In this whitepaper, we look at how to breakdown silos and deliver great customer experiences.