TalkingTech
The view from the top of IT with TechWorld Editor Rohan Pearce
Customer relationship management (CRM) software is generally hard to get excited about, but Jeff Strachan a founder of Footprints Recruiting, an English as a second language (ESL) placement agency, verges on evangelical. And little wonder: Being burdened with a legacy system built using forms in Microsoft Outlook and being burnt by the lock-in of proprietary software would be enough to make an open source evangelist out of most people.
By Rohan Pearce | 02 May, 2012 10:40
SugarCRM is expected to discuss a significant upgrade to its open-source CRM (customer relationship management) software on Monday during the SugarCon event in San Francisco.
By Chris Kanaracus | 24 April, 2012 20:00
Disappointing earnings reports this week from Hewlett-Packard and Dell were offset by more encouraging results from software makers, confirming forecasts for general trends in IT spending this year.
By Marc Ferranti | 25 February, 2012 03:26
SugarCRM has acquired iExtensions, which makes customer relationship management (CRM) software for IBM Lotus Notes users, in a bid to attract more enterprise customers and compete better against bigger rivals like Salesforce.com and Microsoft.
By James Niccolai | 05 April, 2011 22:00
A new connector for open-source collaboration platform Open-Xchange provides integration with SugarCRM, allowing for contact and calendar information to be synchronized between the two products, Open-Xchange said on Monday.
By Mikael Ricknäs | 05 April, 2011 00:43
Software developer Christopher Shockey saw the first signs of trouble in late 2008. A sales rep who had always represented Web application development provider Coghead was now calling on behalf of Coghead's much larger rival Salesforce.com.
By Robert L. Scheier | 21 April, 2009 09:05
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