The view from the top of IT with TechWorld Editor Rohan Pearce
As with buying insurance or taking vitamins, committing to data backup is a hard sell. Everyone knows that storing records safely in more than one place protects the health of a business, but many companies fail to establish backup systems that will keep them running if disaster strikes.
By Elsa Wenzel | 09 February, 2011 03:11
There are two types of tech support professionals. There's the one who, responding to a call for help, brusquely shoves the individual aside, fixes the issue, then leaves without saying a word. Or there's the type who takes time and understands that computers are something the client simply doesn't get.
By Keir Thomas | 13 November, 2010 01:49
There are many ways that vendors of proprietary products try to scare business customers away from open source software, and one of the more commonly heard examples involves vague fears about compliance with open source licenses. There's nothing like the specter of a good lawsuit to scare a company back into a paid vendor's welcoming arms.
By Katherine Noyes | 05 November, 2010 10:49
Good citizens of technological America, this story is not for you.
By Christopher Null | 02 November, 2010 01:21