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  Scattered Genesys needs to regroup after Alcatel-Lucent split, says analyst

  Alcatel-Lucent has closed the sale of its customer-service software and contact-center business Genesys, which now needs to regroup and start working on improving areas such as analytics, Gartner analyst Steve Blood said.

  By Mikael Ricknäs | 02 February, 2012 02:39

  Tags: alcatel-lucent, business issues, genesys, interactive intelligence, mergers and acquisitions, Permira Funds, Technology Crossover Ventures, Telecommunication, telephony, VoIP

Whitepapers about Technology Crossover Ventures

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  Mattson Technology | Webcast

  Matthew Hough, Global Director of IT for Mattson Technology, made the switch from Microsoft Exchange to Google Apps for his 500-person company. With offices on 3 continents, Mattson Technology designs, manufactures, and markets the semiconductor wafer processing equipment used to make integrated circuits. Google Apps has changed the way Mattson does business and enabled IT to turn off six servers. The company has also saved over 70% in total costs compared to Microsoft Exchange. 

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  Cheap can cost your government agency dearly