The view from the top of IT with TechWorld Editor Rohan Pearce
Telstra has reduced the time of its order-to-activation process for its Telstra IP telephony service by 70 per cent after implementing business process management (BPM) software by Pegasystems, a Telstra official told the Gartner BPM Summit yesterday in Sydney.
By Adam Bender | 14 May, 2013 12:21
It’s “no cake walk” for telcos to comply with the new Telecommunications Consumer Protection (TCP) code, according to Communications Alliance CEO John Stanton.
By Adam Bender | 10 April, 2013 13:02