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  India to auction 2G spectrum from scandal-tainted licenses

  India initiated plans Friday to auction 2G spectrum, a day after the country's Supreme Court ordered licenses and spectrum issued in 2008 to be canceled, as they had been purchased by business entities that manipulated the system.

  By John Ribeiro | 04 February, 2012 02:15

  Tags: telephony, Telenor, Telecommunication, Regulation, government, Etisalat, Carriers

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  Scattered Genesys needs to regroup after Alcatel-Lucent split, says analyst

  Alcatel-Lucent has closed the sale of its customer-service software and contact-center business Genesys, which now needs to regroup and start working on improving areas such as analytics, Gartner analyst Steve Blood said.

  By Mikael Ricknäs | 02 February, 2012 02:39

  Tags: VoIP, telephony, Telecommunication, Technology Crossover Ventures, Permira Funds, mergers and acquisitions, interactive intelligence, genesys, business issues, alcatel-lucent

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  FCC overhauls telephone subsidy for the poor, adding broadband

  The U.S. Federal Communications Commission has approved an overhaul to its Lifeline program, which subsidizes telephone service for poor people, with the goals of saving money and allowing the subsidy to go toward broadband service.

  By Grant Gross | 01 February, 2012 07:57

  Tags: U.S. Federal Communications Commission, telephony, Telecommunication, Robert McDowell, Regulation, government, CenturyLink, broadband, Benton Foundation, Anna Eshoo, Amina Fazlullah

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  Tech stories of 2011: Jobs, Android and Anonymous rank in top 10

  In 2011, the increasingly mobile and socially networked world of technology became more intertwined than ever with politics and the law. Patent wars shaped competition in tablets and smartphones, hacktivists attacked a widening array of political and corporate targets, repressive regimes unplugged citizens from the Internet, and the U.S. government moved to block the giant merger of AT&T and T-Mobile USA. With the passing of Steve Jobs, the world lost a technology icon who redefined the computer, entertainment and consumer electronics industries. These are the IDG News Service's picks for the top 10 technology stories of the year:

  By Marc Ferranti | 14 December, 2011 03:32

  Tags: Windows desktops, Windows desktop, Windows 8, Windows 7, Windows, t-mobile, telephony, Telecommunication, tablets, steve jobs, sony, software, social networking, smartphones, security, sap, samsung, restructuring, Regulation, processors, personnel, patent, oracle, operating systems, Music and audio, Mobile OSes, mobile, Microsoft, mergers and acquisitions, memory, Meg Whitman, Leo Apotheker, legislation, legal, iPhone, iPad, iOS, intrusion, Internet service providers, Internet-based applications and services, internet, intellectual property, icann, hewlett-packard, hardware systems, Handhelds / PDAs, government, Google, desktop pcs, data breach, cybercrime, consumer electronics, Components, Carriers, business issues, bill gates, at&t, applications, Apple, antitrust, Android tablets, Android OS, Android, 4g, 3g

• RIM faces threat again to its service in Indonesia

  Indonesia's telecommunications regulator, Badan Regulasi Telekomunikasi Indonesia (BRTI), has renewed its demand that Research In Motion locate a server in the country to route communications traffic, after the Canadian company reportedly set up similar infrastructure in Singapore.

  By John Ribeiro | 12 December, 2011 21:47

  Tags: telephony, Telecommunication, research in motion, Regulation, mobile applications, mobile, legislation, government, Carriers, Badan Regulasi Telekomunikasi Indonesia

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  Unifying unified communications

  Integrating enterprise communication tools -- from telephony to e-mail, conferencing and instant messaging -- is the key to delivering a richer collaboration environment that increases productivity. But deployment and management of unified communications systems can be daunting.

  By Francois Depayras | 13 August, 2008 09:21

  Tags: integration, unified communications, telephony, e-mail, conferencing, instant messaging, VoIP

Whitepapers about telephony

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  The Case for Real-Time Networking

  CIOs are facing several powerful trends and inflection points that are defining the new IT landscape, including cloud computing, virtualization, the consumerization of IT, smart computing, and communications to collaboration. Taken individually, each one of these trends will have significant ripple effects throughout the planning and operations of IT network infrastructure. In aggregate, they will have an even more dramatic impact on the way that future network architectures need to be planned and designed. Read on.

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  The Convergence of IT Operations Management

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  Blurring boundaries: The disappearing gap between work and home life

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  The A to Z of Mobile Workforce Scheduling Optimisation